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BEN GIRARD

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

SC
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Susan C.
San Tan Valley, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional and knowledgeable
They are honest, professional, courteous and very knowledgeable. They went above and beyond to determine the problem with my car. They kept me informed every step of the way.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/19/2017 03:29 PM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GW
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Gary W.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always handle everthing in a professional manner
Ben is our service representative
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2017 12:54 PM

Thank you for the wonderful review.

It has been our pleasure to be your Azera dealer and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TM
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Tracy M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They treat you like family
Wouldn't go anywhere else to get my grocery getter fixed. They treat you like family and they will NOT scam you.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/18/2017 12:53 PM

When you're here, you are family.

Thank you for choosing us and we look forward to being here for you for all the years, miles, and family reunions to come.

Michael Southern
Service Manager
(big brother) 

Employés avec lesquels vous avez travaillé

KN
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Kathryn N.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy customer
Always friendly, fast service. You feel very well taken care of !
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/17/2017 11:33 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional and quality
I have been to other Hyundai dealerships in the valley for service on my car and none compare to the professionalism, friendliness and quality of North Scottsdale Earnhardt Hyundai ! I have recommended this dealership to several friends. It is a bit of a drive for me...but the end product and service are worth it!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/14/2017 08:54 AM

Thank you for the wonderful review.

We are glad you find us a cut above our competition and we appreciate the extra miles you drive to see us for service.  We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Efficient & personable.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:39 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SK
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Steve K.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Allways excellent service
Taking great care of my vehicle for 5 years
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:49 AM

Thank you for the excellent review.

We have been happy to be your Hyundai dealer these many years now and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CM
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Cindy M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone is friendly and helpful
Ben did a great job. My car was towed into the shop on Saturday around 11:30am. Ben contact me right away and I explained what was going on and he said he would try to get to it that day but couldn't promise. The service department was extremely busy on Saturday. He contacted me a 4:30 pm my car was fixed. I really appreciated the great turn around of getting the car completed.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/13/2017 08:57 AM

Thank you for the wonderful review for Ben Girard and the rest of our service team.

We're glad we could help with your unexpected Saturday surprise and help save the weekend.  Thank you for choosing us and we look forward to seeing you next time for a planned visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Efficiant, pleasant serviceman, good environment
Always pleasant and courteous.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 12:57 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GP
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George P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
'Earnhardt Staff
Outstanding
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 12:58 PM

Thank you for the outstanding review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

NK
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
BEST Service rep in the business
My service rep is great. Only guy I trust in the business.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:06 PM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Veloster dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CW
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
It's all about me!
I've had only great service since I started going to this dealership.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:06 PM

It is all about you!

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GP
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Geraldine P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Competent and friendly in v ery nice quarters
See above
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:05 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Helpful and honest information and very friendlyon Thursday 19 and courteous.
Helpful honest information and very and very friendly and courteous.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:03 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JD
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service, great service manager
I have recommended friends to Earnhardt Hyundai - my sister bought her car from them! I love the service department.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/09/2017 01:01 PM

Thank you for the 5-star review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MS
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Michelle S.
Scottsdale, AZ
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good/Average
I would like notification on services and price that are needed in the future of my hyundai
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/04/2017 07:55 AM

Thank you for your input.

Your service advisor will provide you a menu with the common service operations based on time and mileage and our current pricing for those services.  Generally there are comprehensive services due every 15,000 miles with oil changes and rotations every 3,750 miles in between.  Visit our webiste at any time to see which services are coming due on your car.

We appreciate your business and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

E
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E.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Almost perfect
Just a couple of things need to be adjusted. Updated my radio but now it does not display the artist. Time out different than calculated. Other wise an A+ on staff and efficency
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/04/2017 07:57 AM

Thank you for the feedback.

Your advisor will reach out to review the changes on your radio and we figure out the solution.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RS
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Robert S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always an excellent experience
Very pleased with the service received, always. The Team is very professional, work performed in a very timely manner and my car returned washed and spotless. Kudos to the Service Manager for running an excellent organization!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 10/02/2017 10:46 AM

Thank you for the excellent review.

We are so very happy to be your dealer and we look forward to serving you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RF
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Robert F.
Fountain Hills, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Santa Fe Sport Routine Maintenance
Prompt, courteous, friendly, professional service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/28/2017 03:51 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Tempe, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
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Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/28/2017 10:49 AM

Thank you for the 5-star review.

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Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
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