BEN GIRARD

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1203 reviews)

87

Critiques de BEN GIRARD

Client vérifié

2013 Hyundai Santa Fe S

09/27/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent service as usual

I just had my 90K mile service on my Santa Fe. Everything went smoothly and quickly and my car came back to me cleaner than it went in. What's mot to like.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/28/2017 10:48 AM

Thank you for the excellent review.

We are so very happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CC

Charles C.

Phoenix, AZ

2013 Hyundai Elantra

09/26/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

The Best

The AC is Phenomenal af

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/28/2017 10:47 AM

That sounds like some cold AC.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DF

Daniel F.

Paradise Valley, AZ

2016 Hyundai Genesis

09/26/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Dan F

Service was professional and friendly.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/28/2017 10:46 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

2013 Hyundai Genesis Co

09/25/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

dealership

Friendly, clean, helpful,

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/26/2017 08:05 AM

Thank you for the greatreview and Tweet about our service.

We are happy to be your dealer and we look forward to seeing you and your Coupe again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SC

Salvatore C.

Scottsdale, AZ

2015 Hyundai Santa Fe

09/25/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Exceptional service.

I brought in my 2015 Santa Fe Ltd for routine service which was completed to my satisfaction, and my vehicle was washed while I waited (less than one hour) in a well appointed waiting area. My service advisor, Ben Girard, was extremely friendly, courteous, and professional.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/26/2017 08:04 AM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2009 Hyundai Santa Fe

09/23/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service.

Above and beyond.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/26/2017 08:00 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JF

Judi F.

Scottsdale, AZ

2015 Hyundai Genesis

09/22/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

The food you offer and some of the people

Overall improve

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/22/2017 02:08 PM

Thank you for the positive review.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CP

Constance P.

Scottsdale, AZ

2011 Hyundai Elantra

09/22/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Earnhardt Hyundai Gives Peace of Mind

I bought my Elantra new in 2011 and every bit of work has been done at the dealership, including new tires. By doing so, I know that my car is always in tip top shape and ready to go on a road trip with a moment's notice. Every time I have visited Earnhardt, the work has been done in a timely fashion often while I waited. Love my Hyundai, love Earnhardt!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/22/2017 12:00 PM

Thank you for the wonderful review.

We appreciate your loyalty over the years and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RS

ROBERT S.

2018 Hyundai Elantra

09/20/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent response time and service.

After the transmission failed on our new 2018 Elantra at just over 300 miles, Earnhardt service replaced the transmission and provided a rental car for us to use while the service was being accomplished. It was completed ahead of estimated schedule and both Ben and Jason handled it with professionalism and great customer cafre.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/20/2017 02:21 PM

Such an unusual turn of events, thank you for the excellent review.

We are glad we could help get you in and out and back to enjoying your new car. Thank you for choosing us and we'll look forward to seeing you again in a few months when it is time for your first oil and filter change.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CH

Charles H.

Scottsdale, AZ

2013 Hyundai Elantra

09/20/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Exceptional Service.

Always a pleasure to deal not only with Ben & Mike, but the associates behind the scene doing all the work. Thanks to all.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/20/2017 07:43 AM

Thank you for the glowing review here and on Yelp!

It is our pleasure you be your Hyundai and Genesis dealer and we look forward to being here for you for all the years, miles, and vehicles to come. Thank you for your loyalty and we'll see you again next visit in whatever car you bring.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

2015 Hyundai Sonata

09/18/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Prompt, friendly service with a smile. A smile goes a long way. I feel confident with the dealership and Ben for my service.

See above

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/18/2017 01:51 PM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DR

Dave R.

Phoenix, AZ

2011 Hyundai Sonata

09/18/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Friendly service fast

I will never take my Hyundai anyplace else for service!!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/18/2017 07:41 AM

Thank you for the wonderful review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

2015 Hyundai Sonata

09/15/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Making the customer feel that one' concerns are listened to and will be taken care of as though it is important

5 stars

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/16/2017 08:20 AM

Thank you for the 5-star review.

We do care, and we are very happy to be your dealer. Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Las Vegas, NV

2008 Hyundai Sonata

09/15/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast and easy

Service techs provided quick service with comprehensive details

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/16/2017 08:18 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SS

Sharon S.

Scottsdale, AZ

2015 Hyundai Elantra

09/14/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Review of Sharon Shapiro

Always a pleasure to come into this facility.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/15/2017 07:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DW

Donna W.

Phoenix, AZ

2011 Hyundai Elantra

09/14/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

My Service Advisor Is The Best

My car is part of a driver study. Ben took the time to call them because of their products interfering with my car's computer system. The folks conducting the study were impressed with his interaction with them! I told them that my Service Advisor (Ben Girad) is always on point!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/14/2017 12:03 PM

Thank you for the excellent review for Ben Girard your advisor.

We are happy to be your dealership and also glad we could help resolve this very unusual issue on your driver-study test-vehicle - it was a new one on us.

We'll be here when you need us. We very much appreciate that you've shared your impressions of our team and especially of Ben.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LB

Lynn B.

Fountain Hills, AZ

2015 Hyundai Sonata

09/14/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

The people are great

You are the best, and that ain't no bull!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/14/2017 10:05 AM

Our customers are the best and that ain't no bull either!

Thank you for the wonderful review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CB

Clinton B.

Scottsdale, AZ

2016 Hyundai Elantra

09/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Clint

Clean, prompt & courteous

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2017 02:32 PM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to seeing you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Paradise Valley, AZ

2011 Hyundai Sonata

09/11/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Problem fixed

Your service department and service writers always do a topnotch job. About the only weak link seemed to be your driver Tom (I believe) who constantly groused about every pickup and every call request from your service writers. I felt bad for them because they
knew he had customers in the car with him and couldn't set them straight. He needs to be reminded that this isn't "Tom Hyundai North Scottsdale" and that he is part of a team and needs to be courteous to both customers and team members. To many customers, he is "the face of the franchise."

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2017 02:49 PM

Thank you for the candid feedback.

We'll sit and visit with Tom, but I am glad that the rest of our team performed to our expectations. We will remind Tom that he is the face of our store and should always have his best foot forward.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JP

Jerome P.

Scottsdale, AZ

2014 Hyundai Tucson

09/11/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Oil change & tire roATION

Finished in time estimated.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/11/2017 02:02 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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