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SureCritic / Concessionnaire Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

Critiques de BEN GIRARD

JM
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John M.
Sun City, AZ
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service dept.
Ben in Service does an excellent job. He's professional and courteous and always is right on target with his times for service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2019 09:20 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
JC
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Jose C.
Scottsdale, AZ
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and friendly staff
You guys have been great from buying my car there to getting my service. It is refreshing to experience this especially coming from Van Chevrolet! Thanks!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2019 09:21 AM

Thank you for the great review and recommendation.

We are happy to be your new dealership and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

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BEN GIRARD
CY
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Charles Y.
Scottsdale, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good Product, Good CUSTOMER Service
This is our second Earnhardt Genesis and the experience has always been pleasant from start (purchase of the car) to day-to-day service interactions and the driving experience. We recently completed a 4,000+ mile trip to the east and returned to home for the scheduled 30,000-mile service. I thought the car ran great on the trip, then I was surprised that the performance was even better after the service!


Our thanks go to Ben and the Service Team
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2019 09:43 AM

Thank you Charles for the wonderful review of our cars, our team, and your service advisor Ben.

It has been our absolute pleasure to be your dealership for each of your Genesis vehicles and we look forward to being here for you for all the years and miles ahead.

Thank you for choosing us!

Michael Southern
Service Manager

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BEN GIRARD
LF
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Lori F.
Scottsdale, AZ
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thank you Ben at Earnhardt Service Dept
My service advisor Ben was friendly and professional. I recently relocated from CA and did not realize the need for more frequent service per year for oil changes and battery checks here in AZ. I was grateful for the advice! The car was completed well before scheduled and returned to me clean and vacuumed. All in all a great first experience with Earnhardt Service Dept !
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/14/2019 01:07 PM

Welcome to Arizona - and get ready, the heat is coming.

We are very glad that Ben was able to help explain your vehicle's needs in our climate and we look forward to serving you going forward.

Thank you for choosing us!

Michael Southern
Service Manager

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BEN GIRARD
RS
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Ronald S.
Scottsdale, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great company- great service
yours guys do a great job, and are very customer service orientated.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/11/2019 08:15 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Managear

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2012 Hyundai Veracruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
As always, I had a great experience. Ben Gerard in service is friendly and professional and I look forward to working with him again!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/10/2019 02:53 PM

Thank you for the great review and recommendation for Ben (Girard) your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
SR
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Scott R.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben, my service writer.
Ben is great and takes care of both vehicle. Ben is very thorough and makes it very clear the service that is scheduled as well as what additional recommended.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/10/2019 02:52 PM

Thank you for your loyalty and the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

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BEN GIRARD
SM
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Sal M.
Las Vegas, NV
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben in service was great, great service, very professional
Earnhardt ranks as being #1, I agree 100%
Ben in the service department is the teams MVP.
Hey Ben, thanks for being so cool.

Sal Montenegro visiting from Las Vegas
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2019 08:05 AM

Thank you for the great review Sal!

We are glad we were able to help sort out that tire before you got back on the road to Vegas.  Ben is our MVP and we're happy he was able to save the day for you and get you back on your way safely.  If your

Michael Southern
Service Manager

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BEN GIRARD
AE
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Anthony E.
Laveen, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service
The rep was very courteous and genuinely nice. All my concerns were addressed, all questions answered. I feel my car is in best hands when at this dealership.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2019 08:24 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
TF
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Trenton F.
Mesa, AZ
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service - Better Communication
This Hyundai dealer is top notch. From the moment you step inside and are greeted, you know you are in good hands. I brought my vehicle in for warranty work and Ben was sure to call and explain everything that needs to be done in detail before the work is preformed. No run arounds and have always been straight forward. I will use this dealer for the life of my Hyundai!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2019 08:27 AM

Thank you for the amazing review and recommendation for Ben Girard your advisor.

We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
PO
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Peter O.
Scottsdale, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Simple & Easy
Brought vehicle for recall service and had great service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2019 07:59 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Regular maintenance
Staff was very helpful. Took less than an hour to complete and they had coffee and muffins for me.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/30/2019 01:52 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Scottsdale, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Efficient, on time, great service writers like Ben.
Ben always has things under control. If I need something or additional work he is on top of it.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2019 11:10 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
LL
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Lillian L.
Scottsdale, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ms
I always feel that I matter. My service advisor is very knowledgeable and steers me in the right direction. I always know the cost of repairs up front and there are no hidden surprises. It feels like family.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2019 11:21 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

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BEN GIRARD
DM
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Delores M.
Phoenix, AZ
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service every time I am there
Ben is great
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2019 11:11 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
NH
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Nazanin H.
Scottsdale, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
Extremely friendly, knowledgeable service adviser and a pleasant atmosphere.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/29/2019 11:13 AM

Thank you for the awesome review and recommendation.

When you're here, you're family and we look forward to being here with you for many more years and miles to come. 

Michael Southern
Service Manager

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BEN GIRARD
Client vérifié
Carefree, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
And a free lunch!
While getting my Elantra serviced, I was pleasantly suprised to be offered lunch on them as a food truck, Don's tacos I believe showed up and set up a buffet line. Good service, good food, can't beat it.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/25/2019 07:38 AM

FREE TACOS!

Now that we have everyone's attention, thank you for the great review and recommendation.  We are glad you were here to enjoy our Taco Truck friday - we had a small celebration here at the store after finishing 1st in the valley for both sales and service and since our customer like you are the foundation of that win, it seem only right that you get to eat tacos with us.

We'll be after it all over again and we hope you'll join us for our next Taco Truck celebration as well.

Michael Southern
Service Manager

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BEN GIRARD
KM
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Katherine M.
Scottsdale, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
i dont know what this means.
Excellent
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/24/2019 04:36 PM

We know what 5-stars means and we thank you for scoring us so well.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
MP
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Mark P.
Cave Creek, AZ
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service and Ben is terrific
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/23/2019 12:51 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
CH
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Charles H.
Scottsdale, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
They never fail the customer and the service is always completed on time. Great staff to deal with in the service area.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 05/23/2019 12:49 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
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