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BEN GIRARD

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

CP
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Constance P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always the Finest!
Earnhardt Hyundai and Ben Gerard never disappoint. Used the courtesy driver this time and he was a pleasure. Keep thinking this place can’t get any better and then it does!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 03:44 PM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

We are very happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good review
overall experience has been good
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/11/2019 12:45 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MS
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Madison S.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Extremely nice and professional
I loved the gentleman that was the greeter before I met with Ben . So darling !!! Ben was great and will continue to work with him .
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:41 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JS
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Jay S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership but the main reason I come is because of Ben Girard
Ben Girard
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:50 AM

Thank you for the great review and endorsement for Ben Girard your advisor.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Friendly, responsive service agents, comfortable waiting area...
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CW
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Colleen W.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Oil change
Great service as usual. Expect nothing else
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:46 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TM
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Tracy M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Serving Others
I continue to drive out of my way to come see Ben and Mike for all my car needs. As soon as I pull up or walk in the door, it feels like I have walked in my front door to my home. I'm treated as family, with hugs, greetings and nothing but smiles. Ben and Mike always go the extra mile to serve others and to do whats in the best interest of their needs. You have a customer for life as long as I get to work with Ben and Mike. Thank you for your outstanding customer service!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:53 AM

Thank you for the wonderful review.

It has been our absolute pleasure to be your dealership and when you're here, you're family.  We're here for you whenever you need us and we look forward to being here for you for all the years, miles (and Hyundais) to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DK
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David K.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Ben is awesome! The service he provides is a big reason we love our Hyundai's and keep coming back.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/06/2019 09:46 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KH
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Karen H.
Phoenix, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best "Ben"efit of owning a Hyundai!
When I say owning a Hyundai has been a worry free experience it is truly because I have the BEST Service Advisor ever. As long as Ben is at Earnhardt Hyundai-I am driving a Hyundai. He puts the BEN in Benefit! I always know I will be welcomed like family, given guidance on the exact service I need, be informed of the wait, and given a fair price on my service. It is always a pleasure when I have an appointment with Ben.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:40 PM

Fantastic!

It's BEN great BENing your dealer and we we look forward to BENing here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CY
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Charles Y.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good staff makes it happen - all the time!
We had a mystery with a proximity sensor that would work well and then sound the alarm when no threat was present. The mystery clarified when we realized that the false warnings came when Arizona sunshine heat soaked a particular area of car. The failing part was identified by service representative Ben, the part ordered and the fault promptly corrected.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:38 PM

Thank you Charles for the wonderful review and recommendation.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AP
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Andrew P.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dry helpful and accommodating
Ben Gerard is extremely honest, efficient, accommodating and sincerely cares about his customers
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:38 PM

Dry?

Hmmm...

Well all the same, thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BM
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Barbara M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Top notch service!
Ben Girard is the BEST Service Advisor! He always takes great care of me and my 2014 Sonata.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/03/2019 01:35 PM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pleasant
Nice waiting area, good service advisor, and online appointment.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/27/2019 09:42 AM

Thank you for the positive review.

We're glad we were able to help and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LS
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Louise S.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone is pleasant .
Ben Girard is the best !!! He takes care of me and my car and I love working with him.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/26/2019 04:28 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LL
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Lloyd L.
Sun City, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Family Oriented
Ben Gerard was the best, thoroughly explained or needs
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/26/2019 03:09 PM

Thank you for the great review and recommendation for Ben Girard yourr advisor.

When you're here, you're family.  Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

ML
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Mike L.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
review of Earnhardt Hyundai North Scottsdale
My experience at Earnhardt Hyundai has been superb in the maintenance department. We have a 2011 Santa Fe and a 2018 Santa Fe that we have had serviced at Earnhardt Hyundai from the time we bought them new. Our service advisor has been Ben Girard. His professionalism and honest advice has made the sometimes painful process of getting a vehicle serviced seamless. I have also had interaction with Michael Southern, service manager, with the same result as my experience with his service advisor Ben Girard.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/26/2019 03:07 PM

Thank you for the wonderful review and all of your loyalty over the years.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service in a timely manner.
Never disappointed with how Ben Garrard assists in completing service in a timely manner.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/22/2019 12:41 PM

Thank you for the great review and recommendation for Ben your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MR
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Michelle R.
Cave Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always consistent, great service!
Love my car, and love this dealership. Great people and amazing service!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2019 09:26 AM

Thank you for the fantastic review.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

HF
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Hugh F.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
quality staff and service
work was professionally accomplished and explained in detail
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2019 09:18 AM

Thank you for the great review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KP
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Katherine P.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Scottsdale Hyundai Service
Fixed recall problem. I was in and out in less time than they said and car was washed and vacuumed.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2019 09:22 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.