AW

AMANDA WHITE

Pacifico Hyundai

Évaluation globale

4,8

(116 reviews)

81

Critiques de AMANDA WHITE

TD

Thomas D.

Philadelphia, PA

2012 Hyundai Elantra

04/01/2022

Type de service : Maintenance

Vérifié Client

9

Catégorie : Service

Oil change, and tire issue

The woman who waited on me was very courteous and professional in resolving my problem. As well as making me aware of an issue with my tires, which I was very thankful about.

Matt F. de Pacifico Hyundai a répondu le 04/05/2022 04:11 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

JJ

Joseph J.

Philadelphia, PA

2011 Hyundai Elantra Touring

03/30/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great Service

The service advisor Miss Amanda White and staff are always nice and take of my needs.

Matt F. de Pacifico Hyundai a répondu le 04/01/2022 03:19 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

Client vérifié

Philadelphia, PA

2020 Hyundai Kona

03/20/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Good customer service

Great place. Good service and staff. Professional and friendly no long waiting.

Matt F. de Pacifico Hyundai a répondu le 03/21/2022 03:59 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

DC

Deon C.

Philadelphia, PA

2011 Hyundai Sonata

03/14/2022

Type de service : Repair

Vérifié Client

1

Catégorie : Service

Deon cooper

They said I need a engine I don’t have no money for that I have bad credit but I need a car to get back-and-forth to work so I’m giving them I want star because my engine how’s it going I need a new one and I don’t have the money to replace it

Matt F. de Pacifico Hyundai a répondu le 03/15/2022 06:59 AM

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Employés avec lesquels vous avez travaillé

SE

Sean E.

Philadelphia, PA

2007 Hyundai Accent

03/12/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Hyundai provided 100% service as always!

Excellent service, employees are always friendly and take care of your vehicle thoroughly with 100% attention to detail.

Matt F. de Pacifico Hyundai a répondu le 03/14/2022 10:44 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

KG

Keith G.

Philadelphia, PA

2022 Hyundai Tucson

03/04/2022

Type de service : Maintenance

Vérifié Client

8

Catégorie : Service

Service was quick and reliable

Everything was fine and quick

Matt F. de Pacifico Hyundai a répondu le 03/04/2022 12:44 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

JO

Joyce O.

Philadelphia, PA

2020 Hyundai Venue

03/01/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

HYUNDAI OWNER FOR LIFE

I brought my car in for a routine service call and everything went as expected, "outstanding". My check in process with Ms. Amanda was well above what I expected. Her professional attitude made my fun, eventful and no care in the world that my car would be done properly and in a timely manner. I just have one concern. That is the sticker that goes on the window to let you know when to come back wasn't there. Hopefully someone will give me a call to let me know when my next service call will be.

Matt F. de Pacifico Hyundai a répondu le 03/02/2022 04:13 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

Client vérifié

Philadelphia, PA

2016 Hyundai Elantra

02/26/2022

Type de service : Maintenance

Vérifié Client

8

Catégorie : Service

Great service

Great service

Matt F. de Pacifico Hyundai a répondu le 02/28/2022 10:22 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

WR

Warren R.

Philadelphia, PA

2020 Hyundai Sonata

ReScore Avis™

02/25/2022

Vérifié Client

10

Catégorie : Service

Hyndai Service

I had an excellent experience…. Chris Harmer and company are outstanding!!!

Employés avec lesquels vous avez travaillé

WR

Warren R.

Philadelphia, PA

2020 Hyundai Sonata

ReScore Avis™

02/25/2022

Vérifié Client

10

Catégorie : Service

Hyndai Service

I had an excellent experience…. Chris Harmer and company are outstanding!!!

Avis original

02/25/2022

Type de service : Repair

0

Catégorie : Service

Service Experience

Please s

DENNIS M G. de Pacifico Hyundai a répondu le 02/25/2022 01:48 PM

I apoligize for the incovience

Employés avec lesquels vous avez travaillé

MK

Myra K.

Glenolden, PA

2019 Hyundai Tucson

02/25/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Regular maintenance

Regular scheduled maintenance done. Always done in a quick and pleasant manner. Everything is explained and if there is anything to be done, this is explained before done

Matt F. de Pacifico Hyundai a répondu le 02/28/2022 10:19 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

DB

Darlene B.

Philadelphia, PA

2014 Hyundai Santa Fe

02/18/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great service

I was very satisfied with the service I received

Matt F. de Pacifico Hyundai a répondu le 02/21/2022 12:18 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

MA

Margaret A.

Philadelphia, PA

2020 Hyundai Palisade

01/31/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Oil Change

Prompt service

Matt F. de Pacifico Hyundai a répondu le 02/01/2022 07:16 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

ZJ

Zachary J.

Mantua, NJ

2021 Hyundai Sonata

01/25/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Best Customer Service I’ve received

After a scheduling mistake that saw me at the wrong dealership, they managed to fit me into their schedule for the day and provided me with transportation home, and then back to the dealership once my car was ready. Despite being busy and not in the schedule they managed to still have my car ready in a few hours. Amanda White (I believe) specifically at the service counter was the one who helped me out and made everything so easy. Can’t say enough.

Matt F. de Pacifico Hyundai a répondu le 01/25/2022 03:34 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

RJ

Reginald J.

Folcroft, PA

2017 Hyundai Tucson

01/11/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great Service

I recommend Pacifico Hyundai

Matt F. de Pacifico Hyundai a répondu le 01/12/2022 05:39 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

Client vérifié

Philadelphia, PA

2021 Hyundai Elantra

01/11/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great

It was an easy and quick maintenance experience.

Matt F. de Pacifico Hyundai a répondu le 01/12/2022 05:39 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

Client vérifié

Philadelphia, PA

2019 Hyundai Accent

01/11/2022

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Excellent staff and service

I came in for a manufacturer mandated recall update for my trunk latch. It was simple to book the service online and everything with the repair went quickly and smoothly. Everyone who works at Pacifico Hyundai was incredibly nice and professional. Amanda White is terrific with customers and kept me updated on my car’s progress.

Matt F. de Pacifico Hyundai a répondu le 01/11/2022 12:43 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

Client vérifié

Philadelphia, PA

2012 Hyundai Accent

01/06/2022

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

It was done very well

Amanda did and excellent job. She seemed to anticipate my needs and followed thru. She called when she said she would and was always available. No problems

Matt F. de Pacifico Hyundai a répondu le 01/07/2022 08:06 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employés avec lesquels vous avez travaillé

RF

Ramon F.

Philadelphia, PA

2020 Hyundai Santa Fe

01/06/2022

Type de service : Maintenance

Vérifié Client

0

Catégorie : Service

I don't feel welcome or valued

I wasn't greeted when I walked in to service by the gentleman at the first desk. The nice woman who came in shortly after was very kind and got me situated very quickly. The service took 2 hours, which is unacceptable. An oil change and tire rotation should be much faster, especially since I had to wait 3 weeks for the appointment. An appointment means they put time aside to address my needs, which clearly didn't happen here. There was only me and one other person in the waiting area, so if others aren't waiting, that must mean they didn't care if I was waiting, because no updates were given.

Cynthia C., Customer Relations Manager de Pacifico Hyundai a répondu le 01/06/2022 01:39 PM

Our valued customer has been contated by phone and email. We discussed his concerns. Pacifico Hyundai has a plan in place to help him for future visits. Our staff has been coached on better greeting methonds and communication.
Our Service Director has been notified.

Pacifico Hyundai values all input from our customers. Its our intention to address all concerns to keep our customers in our Pacifico Family for Sales and Service.

Cynthia Crum

Customer Relations Manager
215-356-7400 ext 302

Employés avec lesquels vous avez travaillé

AN

Alessandro N.

Philadelphia, PA

2018 Hyundai Elantra

12/06/2021

Type de service : Maintenance

Vérifié Client

8

Catégorie : Service

Great advisors and customer facing services

Staff did a great job taking care of me and making sure that everything ran smoothly… technicians and mechanics… not sure what goes on back there

Matt F. de Pacifico Hyundai a répondu le 12/08/2021 08:51 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employés avec lesquels vous avez travaillé

1-20 sur 120 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.