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SureCritic / Concessionnaire Hyundai / St. Charles Hyundai / A'RYAN L RINEHART
AR

A'RYAN L RINEHART

St. Charles Hyundai
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(3 reviews)
80

Critiques de A'RYAN L RINEHART

JW
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Jessica W.
St. Peters, MO
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good staff and service
The whole process was smooth. They talked to me about the progress, broke down the cost and overall just friendly. Thanks guys!
Employés avec lesquels vous avez travaillé
AR
A'RYAN L RINEHART
FE
FRANK ELLIS
Client vérifié
St. Peters, MO
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
client vérifiéVérifié Client
3
Catégorie : Service
Dealership Worked to Resolve Concerns
After having a very bad service experience, the dealership reached out to assure me that the treatment we received would not occur in the future and described what actions they are taking to improve customer service. I appreciated the call and will remain optimistic.
Employés avec lesquels vous avez travaillé
AR
A'RYAN L RINEHART
JH
JARED HENNING
Client vérifié
St. Peters, MO
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
client vérifiéVérifié Client
3
Catégorie : Service
Dealership Worked to Resolve Concerns
After having a very bad service experience, the dealership reached out to assure me that the treatment we received would not occur in the future and described what actions they are taking to improve customer service. I appreciated the call and will remain optimistic.
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/09/2022
Type de service : Repair
5
Catégorie : Service
Warranty Service Issue
I had to contact the owner of the dealership with my concerns over the lack of service and the unacceptability of a 2-3 week wait time before my un-drivable, under-warranty car could get attention. Thankfully, the service manager, Josh, then got involved and the car was immediately towed and my days of work lost were two instead of 10-15 as initially projected. That was very much appreciated. Sadly, the overall experience was a confidence-buster
JOSHUA H. de St. Charles Hyundai a répondu le 03/29/2022 03:08 PM

Thank you so much for the time on the phone and we appreciate all of your information.  We apologize for your experience with us and we look forward to having another opportunity to give you the 5 star service that you deserve.  

Thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai

Employés avec lesquels vous avez travaillé
AR
A'RYAN L RINEHART
JH
JARED HENNING
Client vérifié
O'Fallon, MO
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
They are always friendly and get the job done quickly.. job quickly
They are always friendly and quick.
Employés avec lesquels vous avez travaillé
AR
A'RYAN L RINEHART
JH
JORDAN E HARTMAN
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