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SureCritic / Concessionnaire Hyundai / AutoNation Hyundai Mall of Georgia / AIMEE NICOLE GASKILL
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AIMEE NICOLE GASKILL

AutoNation Hyundai Mall of Georgia
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(61 reviews)
77

Critiques de AIMEE NICOLE GASKILL

Client vérifié
Marietta, GA
2013 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great Customer Service
Work completed to the best of their ability. Parts are on order and I was heading out of town. So they are going above and beyond to send to me to complete installation in my new home state.
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/21/2021
Type de service : Repair
9
Catégorie : Service
Great work
The work that was don’t was done well. Parts delivery is an issue everywhere. Only reason to not return is that I moved out of state. Would recommend them at this time. Agreed to mail part to me upon receiving to have work completed.
JUSTIN M B. de AutoNation Hyundai Mall of Georgia a répondu le 09/21/2021 02:24 PM

Thank you for your feedback, a member of our customer care team will be in contact with you.

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
NJ
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Nicolas J.
Lula, GA
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very pleasant experience and friendly people
AutoNation Hyundai Mall of Georgia
Sep 13, 2021
It was a real pleasure to have worked with both Justin Bush Service Director and Aimee Gaskill Service Consultant, both were very efficient, professional and always kept me informed of the situation. I had an unusual case and they were both very understanding and helpful with suggestions and made a bad experience a smoother transition. I CANT say the same for AAA they were very unprofessional they drop the ball and took no responsibility in the matter even as a AAA-Member for paid services, this is where Justin and Aimee took over and made the rest of the transition a better experience. Thank you Both Keep up the good Work..
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 09/16/2021 08:01 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Buford, GA
2020 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/15/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Appt
Everything went fine
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 09/16/2021 08:01 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
KR
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Kenneth R.
Snellville, GA
2014 Hyundai Genesis
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
5
Catégorie : Service
over priced oil change
can't believe the price i paid for and oil change
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/20/2021 05:24 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
GW
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Gloria W.
Atlanta, GA
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Recent experience
I was very pleased with my service manager and my service at I donations Hyundai where I bought my car I’m always been happy with their service professional and pleasant and very satisfied
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/13/2021 01:25 PM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
EC
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Esmeralda C.
Gainesville, GA
2021 Hyundai Tucson
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/13/2021
Type de service : Repair
client vérifiéVérifié Client
0
Catégorie : Service
Terrible
Terrible customer service. Since I entered I was never acknowledged.
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/13/2021 11:55 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Lawrenceville, GA
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
??
??????
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/07/2021 06:35 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
RH
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Robert H.
Lawrenceville, GA
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall work on 2017 Santa Fe
As always, the staff and work performed was top notch. Also, the one complaint I've had in the past (available customer parking) was vastly improved. Keep up the good work.
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/03/2021 05:19 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
CC
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Cynthia C.
Lawrenceville, GA
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very efficient and friendly.
This Autonation for Hyundai at Mall of Georgia is very proficient, professional, friendly, and helpful. I will always keep coming back.
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 08/03/2021 05:19 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
TP
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Tina P.
Clermont, GA
2020 Hyundai Kona
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/19/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My time is irrelevant
I learned a valuable lesson at the service department recently. Appointments are ignored, staff is unprofessional, and my time means nothing to them.
Non recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 07/29/2021 02:30 PM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH US. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Gainesville, GA
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I already completed
xxxxxx
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 07/21/2021 07:03 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Dacula, GA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Aimee was awesome
I had a great experience Aimee was so helpful she got me scheduled she was there on my day of service and was great she got me in and out and was very informative thanks again
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 07/01/2021 05:16 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
MC
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Michael C.
Lawrenceville, GA
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car Servicing
I had a wonderful experience at Autonation Hyundai! The service was quick and affordable. I worked with Aimee. She kept me abreast of my progress at every step. She was very personable and professional. I definitely had a 5 star experience.
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/23/2021 05:08 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
NV
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Navidad V.
Mount Airy, GA
2020 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2021
client vérifiéVérifié Client
Catégorie : Service
Best Service advisor
Aimee Gaskill was the best.
Recommandé
Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
NV
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Navidad V.
Mount Airy, GA
2020 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2021
client vérifiéVérifié Client
Catégorie : Service
Best Service advisor
Aimee Gaskill was the best.
Recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/22/2021
Type de service : Repair
Catégorie : Service
A new car but repairs of a 10 year old car
If youre looking for answers or even the slight bit of education as to why your one owner new car with less than 29k miles needs rotors, brakes, and axles replaced.. don't ask these people. You will only be treated as if you were enemy #1. HOWEVER if you can't get ANYONE to "duplicate" the issue after bringing the said new car 3 times ASK FOR AIMEE GASKILL!! SHE WILL GET IT DONE!!
Non recommandé
BRITTANY N B. de AutoNation Hyundai Mall of Georgia a répondu le 06/22/2021 12:38 PM

Thank you for your response. Someone will in contact with you shortly 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
CM
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Charlie M.
Lawrenceville, GA
2015 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff
Great staff and great service will definitely be back
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/22/2021 05:54 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
PK
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Paul K.
Buford, GA
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2021
client vérifiéVérifié Client
Catégorie : Service
From disappointed to happy
Spoke with Mike- he went above and beyond and broke down the line items on my receipt. He credited me back a portion and gave me 2 vouchers to make up for the mishap. I will continue doing business with Hyundai mall of Georgia, it’s been over 10 years. Also Ben is great as well !!
Recommandé
Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Suwanee, GA
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Airbag service
Always the best service at MOG Hyundai
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/16/2021 07:43 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
avatar
AIMEE NICOLE GASKILL
PK
gravatar
Paul K.
Buford, GA
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2021
client vérifiéVérifié Client
Catégorie : Service
From disappointed to happy
Spoke with Mike- he went above and beyond and broke down the line items on my receipt. He credited me back a portion and gave me 2 vouchers to make up for the mishap. I will continue doing business with Hyundai mall of Georgia, it’s been over 10 years. Also Ben is great as well !!
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/15/2021
Type de service : Maintenance
Catégorie : Service
Disappointed with Hyundai Service Dept
Came in because my trunk would not stay closed. I disassembled my trunk cover prior to my service appt because I wanted to fix the issue on my own. I was unsuccessful. When I asked the service advisor for a reason. She did not know. That’s some bull shiet because she could have easily found out. I was charged for 1.5 hours of labor and my trunk was not reassembled upon completion
Non recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/16/2021 06:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/17/2021 08:31 AM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH ME TODAY. HAVE A GREAT REST OF YOU DAY

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Client vérifié
Braselton, GA
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
A
R
Recommandé
MICHEAL H. de AutoNation Hyundai Mall of Georgia a répondu le 06/12/2021 05:10 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employés avec lesquels vous avez travaillé
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AIMEE NICOLE GASKILL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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