Jessica at Genesis of Downtown Birmingham was by far the best salesperson out of three dealerships th
at we spoke to. We talked with someone for a week out of North Carolina, Hoover, and Oklahoma. None of them provided customer service the way Jessica did.
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They helped me out when the other Kia dealer in town literally left me stranded with a towed tellurid
e due to other dealer mistake in not replacing gear fluid. They were very responsive, professional, kept me informed, and worked on my behalf to resolve. Repair was fast, great job. But the service experience was beyond expectations. Thank you Metro Kia!
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Riverside Ford has joined the Sunset Auto Family and is now Sunset Ford of Sumner. I could not be ha
ppier with this change! The Sunset Auto Family is known for giving their customers more with Warranty Protection For Life and Oil Changes for Life. Their service department is impeccable and I can't wait to bring my vehicle in for a free oil change !
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KATHERINE WAS OUR SALES PERSON, I WOULD HIGHLY RECOMMEND HER TO EVERYONE WHO WANTS A NEW SUBARU. SH
E WAS EXTREMELY HELPFUL EVEN BEFORE WE STEPPED IN TO THE DEALERSHIP.
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I brought my 2002 Corolla in for a multi-point inspection and had a great experience with the service
department at Toyota Gladstone. I worked with Jodie Chase, who was professional, welcoming, and very knowledgeable.
When I arrived, I was greeted right away and seen promptly by Jodie. After the inspection was complete, Jodie reviewed the work order with me, explained everything clearly, and helped prioritize what needed attention first. She also let me know that a lot of the issues I was experiencing were due to the car being low on oil. They even topped it off for me, and my car was running noticeably better when I left.
I was also given a ride home from the dealership and then a ride back when my car was ready, which made the whole process easy and convenient.
I'm very grateful for the helpful information and the care they showed for my vehicle. Thanks again to Jodie and the team at Gladstone Toyota. I definitely recommend their service department to others.
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Their process was so easy. Brandon was the manager working the deal from the start. He connected me
with Dave who was amazing to work with. I only spent about 50 mins buying the vehicle which is faster than I have ever had. Just an overall great experience. My next vehicles will be with Acura of Lynnwood.
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