I've been using royalty automotive since moving to rochester and was really apprehensive about gettin
g a new mechanic, however i have had nothing but great things to say about them(mechanics and front desk)since. I've used them on several occasions since getting a used Volvo a few years ago and every job they've done for me has been fast, reliable and the cost is definitely not something I can complain about.....I highly recommend them if your looking for an honest mechanic!
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Don't waste your time with any other Euro repair shop. Seriously
I took my Audi A4 to a different Euro Shop and was gave an astronomical quote to do a motor swap. I f
elt like they really just didn't want to do the job. I then had it towed to Twin City Euro and immediately got great service from Jacob from start to finish. They were glad to do the motor swap $3,000 cheaper than the previous shop. Had it towed the same day I first spoke to Jacob (not in the schedule) and they had it done in 4 days. Not to mention it was dropped off the day before the 4th of July holiday .The technician worked overtime and was extremely knowledgeable and efficient. Jacob kept me up to date with the progress and I have to say they will have my business from here on out. I recommend anybody that needs Euro car repair to check these guys out. Night and day difference to the competition. Thank you guys. I can't tell you how happy I am with the service and quality of work.
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These guys know BMWs. Initially when i called to have my car sent to them they were on top of everyth
ing. When they got my car, the young man at the service desk explained everything to me in simple terms. It's taking some time but they are worth the wait.
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Great service and very knowledgable about vehicles. Also like the way they email you your service rec
ord and keep it all organized for you. Definitely will return.
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AutoHaus did a bumper to bumper review of a car I was considering purchasing
They did an extremely thorough review, free of charge, on a car I was considering purchasing. Picture
s were taken to substantiate their recommendations of service and repairs. Jim provided cost estimates of these services without any pressure to have them done and helped prioritize the maintenance items.
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I made my appointment on Tuesday for the next day which was incredible ! But I had to cancel and resc
hedule to Thursday and again NOTA PROBLEM!!! The service was excellent! Great customer service and the cherry on top! I was out all within 45min!!! Thank you Luke for making me feel confident leaving a shop as a female.
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