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Rich's German Motorwerks

Score moyen
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(167 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

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Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
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Détails de l'entreprise

À propos

Richs German Motorwerks is conveniently located in Springfield, OR. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Richs German Motorwerks is conveniently located in Springfield, OR. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Catégories
Réparation automobile européenne, Atelier de réparation, Entretien de la voiture
Contact
(541) 744-9043

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
111 Main St Springfield, OR 97477-5319
Rich's German Motorwerks' Avis
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(167 Avis)

FL
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Frankie L.
Springfield, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2016
GREATFUL
Rich and the crew, thank you so much for your hard work and determination towards my car. The work and service was done with precise precision. Thanks for being one of the top euro mechanic shops who keeps a "home" type feeling with the service and hourly rate. lots of hours and dedication into my car and i appreciate it. Anyone looking for awesome work please stop by Rich's and chat with him, there is some good conversation pieces inside anyway!!
Recommandé

ES
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Estelle S.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2016
So Happy
A few summers ago, my Subaru overheated, basically melting my engine, in California, on my way back to Eugene from a trip to the Napa wine country. After mechanics in Mendocino told me my car was only good for scrapping, Rich not only advised and helped me get my car towed back, but assisted in finding me an excellent engine from a wrecking yard here in Lane County. They put the used engine in my car, for a very reasonable price, and it has worked PERFECTLY ever since! Thank you, Rich's German Motorwerks, you are the BEST!!!
Recommandé

JS
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Jeff S.
Pleasant Hill, OR
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/09/2015
Do your homework first
I am very disappointed in Rich's German Motorwerks. Rich's "Certified" Mechanics (don't believe that for a second) are not thorough. I had to take my vehicle back to them because they didn't check their work the first time as I was immediately experiencing the same symptoms as when I brought the vehicle in. when I brought it back the owner, Rich said that the work that I had asked them to preform was not the cause of the real issue. He did the work anyways instead of diagnosing the real issue. When I was questioning the "lead mechanic" he stated "I asked my assistant, why are we replacing the wheel bearings? They feel fine" the assistant mechanic replied to him "I'm just doing what I'm told". I was back for the second time to fix the van right (for an additional charge of course...) I had to plead and argue for a lower price so he removed 1 hour labor rate and charged me parts at cost which saved me $137). The next day I picked up the van and I asked the "lead mechanic" did you check it to make sure that was in fact the problem to start with and make sure that there was no more wheel wobble? and he says to me, "No". So I had to have him bring the van back into the shop and put it back up on the lift so that I could personally check his work before leaving. This whole experience was a huge ordeal. I am not one to complain but when a shop advertises to be a specialty shop with certified mechanics, that is what I expect to find. But when the "lead mechanic" questioned the initial work, they didn't stop for one second and reanalyze the situation. No, they decided to go forward with what they already knew wasn't the issue and didn't bother telling me. Taking just a few minutes to diagnose the issue would have saved me $513. But instead I paid $673 for a $300 repair... not happy. Lost a lot of sleep over this very preventable situation. (refer to Yelp reviews before making your decision on going to Richs German Motorwerks)
Non recommandé

MO
Mike O.
Oregon
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/13/2014
client vérifiéVérifié Client
Catégorie : Service
Mike said his overall experience with the business is not good because they could not find the problem but charged him anyway. He also said they broke the dip stick and charged him to have it fixed. He would not recommend the business due to this experience.
Non recommandé

MM
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MARK M.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2014
client vérifiéVérifié Client
Oil and brake service
Did a great job on my last oil and brake service. Also had my brake lines replaced. Nice knowledgeable employees. Did not try to sell me anything I don't need. Will return for my next service and add our VW to their hands.
Recommandé

CS
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/17/2014
client vérifiéVérifié Client
Catégorie : Service
Chris said the mechanic seemed like he had an attitude.
Recommandé

RG
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ROXIE G.
Springfield, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2014
client vérifiéVérifié Client
Finally, Someone Who Could Do The Task!!
I was notified that I had a lower beam headlight out (high beam was working, so it was just a bulb). I started out close to my home and pulled in to 4 different "mechanic" shops to get the bulb replaced. None of them could do it. The last person, thankfully, referred me to Rich's German Motorwerks. I drove there, pulled in was met by one of the employees to discuss what I needed. They were able to IMMEDIATELY pulll my VW in and replace the bulb. I didn't expect them to be available so quickly, but they were! Friendly and efficient. THANK YOU!!
Recommandé

RD
Ronnie D.
Twin Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2014
client vérifiéVérifié Client
Catégorie : Service
Ronnie said the business was really good.
Recommandé

DD
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DALE D.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2014
client vérifiéVérifié Client
Good all around
These folks were prompt, accurate in estimating and got the work done when promised, all for a reasonable price. The work was professionally done.
Recommandé

AS
Allen S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2014
client vérifiéVérifié Client
Catégorie : Service
Allen said he was really happy with what they did and they finished it faster than he expected.
Recommandé

MP
Mark P.
Chico, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2014
client vérifiéVérifié Client
Catégorie : Service
Mark said he was stranded and from out of town and the owner really helped him out. He could have been charged anything because he was stranded but instead they gave him a really good quote. He was very thankful for how fast they worked on the vehicle and how they let his vehicle stay inside the business overnight. He is very thankful for how helpful they were.
Recommandé

LP
Lonnie P.
Oregon
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/30/2014
client vérifiéVérifié Client
Catégorie : Service
Lonnie said the service was good. The part worked.
Recommandé

SR
Shari R.
Oregon
Volkswagen Super Beetle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2014
client vérifiéVérifié Client
Catégorie : Service
Shari said they communicated well and everything was fine.
Recommandé

JD
Jerry D.
Mercedes-Benz CLK320
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2014
client vérifiéVérifié Client
Catégorie : Service
Jerry said this business delivered what he asked of them, and on time. They did well, and the price was good.
Recommandé

EC
Emily C.
BMW 740iL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/12/2014
client vérifiéVérifié Client
Catégorie : Service
Emily said that she was very happy with the service done on the vehicle. It took an hour and a half to change one light bulb on the headlight of her vehicle.
Recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.