From start to finish stellar service ?
Dispatch was professional and friendly, gave me the name o
f the driver. Joe the driver was an absolute gentleman. He took care of everything for me. Amazing service! Thank you for making a stressful situation so easy! Much appreciated.
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We Trust Mr. Tim and his workers with the auto repairs we have needed on our 2014 Nisson Versa and ou
r 2002 Ford ranger XLT. A few weeks ago we needed repairs on the Versa. Tim and his workers were reliable, courteous, efficient, fair with pricing and discussed every aspect of what needed to be done with us before doing the work and we ended up saving money by getting a few things done all at once. You can trust this shop to be reliable. My husband won't go anywhere else. Today we put in his truck and they fixed what was wrong. It is running. We were able to take the Versa down to Virginia and on our way home pick up some mulch in the pickup truck. Nice to have things running smoothly again. Thank you to Tim and his staff from the repair people, to the office workers!!
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Absolutely the best customer service with attention to even the smallest of details.
These guys went above and beyond in taking care of us and their workmanship. I would compare them to
a throw back of " the good old days". They actually care.
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I brought my wife’s car in for service. She had front bumper and headlight damage and needed it repai
red to pass inspection. The service manager Lindsey was very helpful as I have no knowledge of cars! They were able to repair it in one day and even saved me money by fixing the dent in the bumper instead of having to buy a new one! I would definitely recommend them to anyone needing service and will be bringing my own truck here for services and inspections! Thank you for your honesty and quick work!
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Easy process. Handled everything with insurance. Super communicative about what was happening and whe
n. Great detailing of the car when they completed the work.
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Just had a great experience at with Tony & Fix Auto Aurora. After getting a quote of almost $1,000 fr
om the dealer to repair fairly minor cosmetic damage, I got a second quote from Tony. Using some solvent in the parking lot, he almost perfectly repaired the scratch/scuff. No charge. In a category where the consumer really needs to trust their service provider, these guys delivered HUGE! Big thanks!
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It took awhile for Keatons to get the necessary parts for my car. I believe it was not anything they
could help. The work that was performed was great.
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