I was devastated when my beautiful burgundy 2015 Ford Focus hatchback was banged up by a driver who b
acked into it at a bank three weeks ago. It was bad enough that the front end was hit by a hit and run driver three months ago. However our insurance set us up with car star immediately. They told us it would probably take a month. However it only took a week to fix both the front and back. They kept me updated almost daily and they were very friendly! My car (we call her Barbie) looks absolutely gorgeous! Even the tiny scratches from careless people in parking lots are gone! My husband is already recommending Carstar to everyone he talks to! Thank you so much for making 'Barbie' beautiful again!
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Very professional; exellent job by GM Valerie de la Rosa
My vehicle was returned to me in excellent condition. I was very satisfied and would use Pride Autobo
dy again. Valerie de la Rosa, in particular, was efficient, professional and, above all, a problem solver. From the moment I got to Pride Autobody, Valerie took my claim seriously and did everything she could to make me happy; she definitely succeeded. I highly recommend this shop for any auto repair needs.
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WOW! We are on vacation in San Diego and someone scratched our rental car pretty bad. Brought it to B
rendan at Fix Auto Mission Valley for an estimate to repair so rental company didn’t ding us. Not only did they buff it out, they filled in the scratches with matching paint AND DIDN’T CHARGE ME!!!!! Unbelievably gracious, kind, helpful. Thank you for salvaging the remainder of our vacation Brendan. I highly recommend the service here. Excellent customer service!
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Always excellent and fast turn around for service work on my cars
They always perform great work and never once had an issue with any work they have provided. My servi
ce work is always done on time and is thorough. My oil intervals are always reset in the computer of my car and my car is always taken good care of while it's there.
I won't go anywhere else in Rochester, plus they save me a TON of money in comparison to what the dealerships charge.
They have also done body work for me in the past and their work in paint and metal repair is also is superb.
I was really nervous in bringing my car in to get it fixed I was hit in the rear , you never know wh
ere to take it and my friend recommended Southwest collision . They were very welcoming from the get go and I felt really comfortable , the best service ever, I highly recommend SW. Collision Center. Brian Simmons and the girls Kayla, Savanna and Tandy were awesome they were there with me every step of the way. Brian was fantastic he kept his word on everything that he was going to do and my car looks beautiful. I will definitely go to them only to do my repairs and have my family and friends go to Southwest for any kind of auto repairs , glass etc. Thank you Brian Simmons the staff and the auto body repair guys!! You rock!!
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