My son just bought his first used/new car at Mountain View Hyundai. Very good experience. Sales Agent
Casey Millsaps was on point with the sale. No high pressure tactics. They did everything right and then some. We were in and out in a couple of hours. I highly recommend this dealership for new or used cars.
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I was in the Elder Hyundai dealership last week to look at a used vehicle I had found on line. Jesus
Chaires was the salesman I met with. As a long time Honda driver I was out of my element at a Hyundai dealership, but this is where I found my new ( to me ) Honda. As a senior citizen I was anxious to be out looking at cars by myself. I must say that Jesus, as well as Jon and Chris went out of their way to put me at ease. They listened patiently to all my questions and concerns, and worked with me to reach a deal I was satisfied with, and no high pressure tactics! I drove away with my new ( to me ) Honda, feeling confident I had made a good decision. I must add they had many fine looking Hyundai's as well.
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In the end of 2023, I started having issues with my Santa Fe due to a recall. I ended up getting to w
ork with Emily, who was always very straight forward, kind, informative and timely. After 3 attempts of correcting the recall, they had reached out to Hyundai HQ to push for a new engine, as the recall had been ongoing and wasn't correcting itself after the suggested repairs. Thankfully they were able to get that pushed through and got me taken care of in a timely manner. The service team went above and beyond to get me taken care of.
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I just purchased a used vehicle at this Luther Burnsville Hyundai location. It was 2014 Honda Accord.
It was a trade-in car. They made the process easy. I was able to call them to schedule an appointment to test drive the car.
The sales agent that I worked with was Roberta. I really enjoyed working with her when it came to maintenances with the vehicle. Roberta made sure everything about the Honda Accord was inspected and made sure that the vehicle passed safety inspections. The car had a safety recall, so Roberta made sure to make an appointment with Walser Honda that was nearby to make the repairs and that it passed safety inspection. Communication was easy because I could call or email her questions about the vehicle.
When the vehicle was ready to be purchased, I worked with Eric, who is the Finance Manager. He also made the process go smoothly when it came to financing the car. He told me different quotes depending on what decisions I made when it came to different packages.
I am really happy about the customer service here at this location. If you're thinking about purchasing a used car or a Hyundai vehicle at this location, you will not experience any issues with the staff. They do not pressure you and will do everything they can to make sure you get what you want and need. Thank you, Roberta and Eric!
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my sales rep was jack; he was outstanding in every respect - knowledgeable and generous with his time
; when i go to renew the lease or purchase another car, he will be the sales rep i ask for
richard p
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I have always had great service from Hyundai. East. I can always count on Steve W, the manager,, to a
ssure me of the work that is excellent, timely, and always fair. Love the service!
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Travelled about an hour from home passing several other Hyundai dealers to purchase my new Hyundai fr
om Lancaster Hyundai. Excellent deals and outstanding customer service.
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Charlie took care of me and was great. Unfortunately he was taking care of problems that Hyundai of
Bedford created with terrible service. Waikem was great however, got me in and out. Honest people trying to do the right thing. That’s all I could ask for.
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Paul in service and his team were amazing today . Get us in and my car done in a great . I will be co
mes back to this location. You all rock !!
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