Wonderful customer service. Owner communicated with me very well and was very considerate of my situa
tion. Would definitely use them again. A bit pricey but worth it. However AAA did not do their job. Battery should have been replaced by them. They dropped the ball. And I will address it
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My car was due for an oil-change, and I asked if I also needed to do the + $800 recommended repairs a
dealership uncovered whilst doing airbag recall work the previous week. The car didn't, so I was saved a large expense.
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As always, Darren and his employees do great work three Family vehicles have been down there and they
’ve all come back with every repair completed
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On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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I feel the charges are reasonable and the work is good . Fortunately McCracken knew of a r
ecall on my Toyato that i had not been aware of. It could have been a very costly problem if McCracken had not brought this to my attention. It is being checked and it is all under warranty! Very appreciative!
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Excellent experience, enjoyed a great service with super friendly staff. They took care of my car qui
ckly and made sure to keep me informed, with great advice. Highly recommend!
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