No matter what car we take you ALWAYS have it done in a speedy time and give the BEST prices My wife
and I are very happy with all of you and wouldn't go to anyone else.. We recommend all our friends to Brothers Keep up the great work
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Wonderful customer service. Owner communicated with me very well and was very considerate of my situa
tion. Would definitely use them again. A bit pricey but worth it. However AAA did not do their job. Battery should have been replaced by them. They dropped the ball. And I will address it
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My car was due for an oil-change, and I asked if I also needed to do the + $800 recommended repairs a
dealership uncovered whilst doing airbag recall work the previous week. The car didn't, so I was saved a large expense.
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My second visit there for urgent mechanical issues that sprung up.
Excellent , honest and caring c
ustomer service. Were able to identify problems accurately , resolving them correctly in a timely manner. Although they are mostly known as a tire place, they have trained mechanics able to handle complex problems. Since both of my problems came up on a weekend, when most other places are closed, I was lucky to find that they open on Saturdays and Sundays, no appointment needed.
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Ed and the team are great, fair and efficient! I am happy for Ed on his retirement but will miss his
excellent service. Thank you for everything Ed!
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On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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I feel the charges are reasonable and the work is good . Fortunately McCracken knew of a r
ecall on my Toyato that i had not been aware of. It could have been a very costly problem if McCracken had not brought this to my attention. It is being checked and it is all under warranty! Very appreciative!
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