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Express Tire and Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(299 Avis)
90

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we are today: A local provider of tires and auto repair services in Watertown, MA for customers from all over. ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(617) 924-8473

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
433 Main St Watertown, MA 02472

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Express Tire and Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(299 Avis)

LG
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LINDA G.
Waltham, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2025
client vérifiéVérifié Client
10
Darren and Lisa are awesome
Best car service around. Darren and Lisa are the best. I wouldn't have my car serviced anywhere else.

TS
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TOM S.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2025
client vérifiéVérifié Client
10
Excellent service
They listened to my situation and produced excellent results.

SL
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SILVA L.
Waltham, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
10
Oil change
Great service
Lisa she is the best

GP
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GEORGE P.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2025
client vérifiéVérifié Client
10
Maintenance inspections
I’m a long time customer of Express Tire and have all our vehicles serviced there. The work has always been excellent and the prices are very reasonable. I have never had to return for any problems with the work.
Darren C. de Express Tire and Auto Service a répondu le 08/21/2025 07:18 AM

It sounds like Express Tire has become your home away from home for vehicle service, which is a compliment we truly appreciate. We’re glad to hear that our team has consistently hit the mark with both quality and pricing. It’s wonderful when things go smoothly—after all, no one enjoys unexpected car troubles! Here’s to many more miles of worry-free driving ahead.


KS
KANELLA S.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2025
client vérifiéVérifié Client
10
Very friendly office. They explain everything to you. I would recommend anyone going there very happy with their service.
Very friendly office. They explained everything to you. The service is excellent. I would recommend anyone to go there.
Darren C. de Express Tire and Auto Service a répondu le 08/20/2025 11:39 AM

We appreciate your feedback and are glad to hear that you found our office to be so welcoming. It’s great to know that our team provided clear explanations and excellent service. Recommendations from our customers are like gold, so thank you for spreading the word! If there’s anything else we can do for you, just let us know.


CB
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CYNTHIA B.
Cambridge, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2025
client vérifiéVérifié Client
10
Reliable expertise!
My Honda Civic was sounding like a truck on the highway. Darren and team quickly diagnosed the problems, communicated and shared helpful information, and not only fixed that issue but uncovered others. Can’t beat Express Tire!
Darren C. de Express Tire and Auto Service a répondu le 08/23/2025 09:45 AM

We appreciate you sharing your experience with us! It sounds like your Honda Civic made quite the dramatic entrance with its truck-like sounds. We're glad to hear that Darren and the team could turn it back into a smooth ride in no time. It’s always our goal to not just fix the problem at hand but also ensure your vehicle is in great shape overall. If your Civic had a little personality, we'd say it was quite chatty on the highway! Thanks for choosing Express Tire—and rest assured, we’ll be here whenever your car needs a good check-up.


VP
VIVIANE P.
Waltham, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2025
client vérifiéVérifié Client
10
Fast & Professional
Loved that I was able to call and a competent person picked up the phone to go through what was wrong with my truck.
I got a call to update me when my truck was going to be looked at and then it was fixed within a few hours after I received the quote and ok.
No chasing, hunting down, calling with no answers…
Great, friendly, fast customer service!

We will return!
Darren C. de Express Tire and Auto Service a répondu le 08/23/2025 09:45 AM

It sounds like you had quite the smooth ride with us! We’re glad to hear that our team was able to pick up the phone and your spirits right away. No one enjoys playing phone tag, and we’re all about keeping it simple. Fixing your truck in a timely manner is just part of our plan to keep your wheels turning. We look forward to your next visit—hopefully, with fewer issues to discuss! Safe travels in the meantime!


KB
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KEVIN B.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2025
client vérifiéVérifié Client
10
My opinion
Very professional and friendly
Darren C. de Express Tire and Auto Service a répondu le 08/23/2025 09:45 AM

We appreciate the kind words about our team's professionalism and friendliness! We believe getting your vehicle serviced should come with a smile—and a few jokes, if we're lucky. Your support means a lot, and we're here whenever you need us!


RL
REBECCA L.
Brookline, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2025
client vérifiéVérifié Client
10
Great Service!
I had a very good experience at Express Tire and Auto Service. Darren and Lisa were very friendly and took great care of my car! I will definitely be coming back for future car service! I have already recommended them to my friends in the area.
Darren C. de Express Tire and Auto Service a répondu le 08/23/2025 09:45 AM

It's fantastic to hear that you had a great experience at Express Tire and Auto Service! Darren and Lisa definitely know how to roll out the red carpet—or in this case, maybe just a nice clean garage floor. We appreciate your recommendation to your friends; nothing says "trustworthy" like word of mouth. Looking forward to seeing your car again for its next tune-up!


LW
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LELAND W.
Brighton, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2025
client vérifiéVérifié Client
10
The Best
I'm a long-time, satisfied customer of Express Tire and I get all of my car repairs done there, as well as new tires, for both of our cars. Darren and his crew are always a pleasure to deal with. One of the tires on my wife's car recently got a nail in it and was losing pressure at the rate of 5 psi per day. Despite it being a very busy day in the shop, Darren's team found a way to fit me in right away and quickly repaired the puncture for free (they stand behind every tire they sell to their customers), sending me on my way in no time.
Darren C. de Express Tire and Auto Service a répondu le 08/19/2025 03:40 PM

It’s fantastic to hear you’re a long-time fan of Express Tire! We’re glad the crew made your visit a breeze—even with a nail in the tire trying to throw a wrench in your plans. It’s our mission to make sure you can get back on the road swiftly, even when the shop resembles a busy highway. We appreciate your loyalty and look forward to keeping both of your cars happy and healthy. Here’s to smooth drives ahead!


NL
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NANCY L.
Lexington, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
Excellent Service and prompt
I had a flat tire. Darren and Lisa took excellent care of my car. I was able to get my tire fixed fast. Lisa and Darren truly care about me and being safe in my car. Other members of my go to Express Tire too. I bought a care here too and they care for it. Like it is their car too.
Darren C. de Express Tire and Auto Service a répondu le 08/19/2025 09:41 AM

We truly appreciate you taking the time to share your experience. It sounds like Darren and Lisa not only saved the day with that flat tire but also ensured you're driving around with a smile and safety in mind. It’s fantastic to hear that you feel like part of the Express Tire family—where every car is treated like royalty! We’ll keep doing our best to make sure your ride is always in top shape. Here’s to many more smooth journeys ahead!


MS
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MARK / SAMANTHA S.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2025
client vérifiéVérifié Client
10
5 Stars are not enough - 10 Stars!
My family has been going to Express Tire and Auto Service for many years. Always a good experience, Darren's team has done everything from tires, front end work, brakes, etc, to engine and transmission replacement. They offer a free loaner car if needed.

If you haven't done so yet, try them for your next repair. You won't be disappointed.
Darren C. de Express Tire and Auto Service a répondu le 08/18/2025 09:43 AM

It's always an honor to have loyal customers like you! We're glad to hear you've had a great experience with Darren's team. From tires to engine replacements, it sounds like you've made full use of our services—kind of like an auto buffet. And yes, our loaner car service is perfect for those unplanned detours while your vehicle is getting the TLC it deserves. If anyone's on the fence about trying us, we hope your words nudge them to jump on board. We're here when they’re ready for their next repair adventure!


KS
KRISTEN S.
Bangor, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Quick, Friendly, and Honest
Abput half way through a 2 hour trip my car started acting up on the highway. Luckily we were only about 15 minutes from this shop and the car made it there safely. Once we arrived, Darren let us know the shop was full and it would be a couple hours before anyone would be able to take a look at it - totaly understandable. We got ourselves lunch near by and barely an hour later we get a call letting us know they'd taken a look at it. After running diagnostics and taking it for a test drive everything seemed to be working okay for now, but if anything else happened we could give them a call back if we needed to. Everyone we spoke to in the office was kind and courteous, the turn around time was better than promised and I really appreciate the honest approach to how the car tested out. If I was local, this would 100% be my primary mechanic.

Thanks again Darren, I appreciate you and your team for everything!
Darren C. de Express Tire and Auto Service a répondu le 08/17/2025 09:42 AM

It sounds like your car was playing a little game of "let’s see how close we can get to a pit stop," but we're glad we could play the role of trusty pit crew! It's great to hear that Darren and the team were able to get you back on the road safely and in good time. We always aim to take the stress out of car troubles with a sprinkle of courtesy and a dash of honesty. If only we could fix every car hiccup over lunch—that would be our dream gig! We appreciate your kind words and hope your car continues to perform like a well-oiled machine.


AH
AMY H.
Watertown, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
9
Fast Service
Express Tire replaced my flat tire with a new tire very quickly.
Darren C. de Express Tire and Auto Service a répondu le 08/14/2025 11:10 AM

We appreciate you taking the time to share your experience! It’s always nice to hear that we could help you get back on the road in no time. Nobody likes to be stuck with a flat—not even your tire! If you ever find yourself in need of more services, you know where to find us. Safe travels!


CM
CHERYL M.
Watertown, MA
Mazda 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Rear brakes and other repairs
I found Darren and his team extremely helpful and honest with the person they gave me a price before doing the work. They also repaired my car in a very timely manner without an appointment so that was a plus.
Darren C. de Express Tire and Auto Service a répondu le 08/13/2025 09:17 AM

We're glad to hear that Darren and the team made your experience so positive! It's always great to know that you felt informed every step of the way—honesty is our favorite policy. Timely repairs without an appointment? Now that's what we call multitasking! We appreciate your trust in us and look forward to helping you in the future—hopefully with a little less urgency next time!

Offres et publications


We're thrilled to hear you enjoyed our professional and courteous service! Integrity and trust are our fuel. 🚗💨 Thanks for choosing Express Tire and Auto Service! Keep rolling with confidence! #TrustworthyService #AutoCare
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We appreciate your trust in our knowledge and dedication over the years! It's our mission to keep you and your vehicle happy and safe on the road. 🚗💨 Thank you for being a valued part of the Express Tire and Auto family! #CustomerAppreciation #AutoCare
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.