I usually don't write reviews. I was originally looking for a Mercedes but purchased an Audi from St
eve. The day I showed up, Steve was not in yet but Tanner was out in the lot and offered to help me right away. Tanner showed me the car and then Steve came in. Steve was very patient and informative.
Before test driving vehicles, he showed me the features and how they worked. When I decided to buy the Audi, Steve was very helpful with my trade in and also got me the numbers/monthly payment I was looking for.
The Audi has had some problems and both Steve and Tanner have went out of their way and above and beyond to come up with the solution to repair the vehicle.
I am very satisfied with the level of service I have received from both the sales and service department. While in the customer area, even the mechanics asked me if someone had helped me yet.
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I always receive excellent customer service and everything is done in a timely manner. Service is exc
ellent. My service rep and technician always take great care of me and my vehicle.
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I needed a jump start and I called a few service stations but no one was able to help me. AAA hadn’t
given me an ETA after almost two hours of waiting, I walked over to this BP and Carlos said he would be over to help in 15 minutes. He came when promised, gave my car a jump start and couldn’t have been more kind and friendly. Thanks again, Carlos!
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This visit was pretty routine, which included diagnosing a problem with my car. The assessments were
all reasonably priced and they were exceptionally helpful in all ways they could amend the problem. Thanks, Steph's!
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I went to Jon's to replace an axle and wheel bearings that the dealer had quoted an insane number and
fully wanted to replace both axles and essentially all the wheel bearing. The mechanics at Jon's tested everything, fixed 1 or 2 parts, tested again to see if it fixed it, etc to ensure I only paid for what needed done; ultimately saving me money and time. This is exactly what I want out of my mechanic and I will be returning for future repairs.
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