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Automotion Sales, Repair & Motorsports

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(365 Avis)
-20
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-20
Score NPS ®

Détails de l'entreprise

À propos

Servicing our customers High End European cars with Sales, Service, Motorsports, Body shop, Fuel and Convenience and Car Wash Services. Servicing our customers High End European cars with Sales, Service, Motorsports, Body shop, Fuel and Convenience and Car Wash Services.

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(952) 926-2500

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
4419 Excelsior Blvd Saint Louis Park, MN 55416
Automotion Sales, Repair & Motorsports' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(365 Avis)

TF
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Tim F.
Anoka, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
10
Sales and Service Department
I usually don't write reviews. I was originally looking for a Mercedes but purchased an Audi from Steve. The day I showed up, Steve was not in yet but Tanner was out in the lot and offered to help me right away. Tanner showed me the car and then Steve came in. Steve was very patient and informative.

Before test driving vehicles, he showed me the features and how they worked. When I decided to buy the Audi, Steve was very helpful with my trade in and also got me the numbers/monthly payment I was looking for.

The Audi has had some problems and both Steve and Tanner have went out of their way and above and beyond to come up with the solution to repair the vehicle.

I am very satisfied with the level of service I have received from both the sales and service department. While in the customer area, even the mechanics asked me if someone had helped me yet.

CK
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Celia K.
Minneapolis, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/13/2025
0
Never received my title
I bought a car in 2017 and when I was ready to sell it in 2023, I discovered the title was never transferred to me. I reached out multiple times and never heard back. 11,000 dollars down the drain. Do not buy from them.

SF
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Sad Steve swindled us & lied F.
Saint Paul, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/11/2024
0
Steve is a cheat & liar
Automotion is utterly unprofessional. With Steve at the helm, he makes sure customers are aware how inferior he perceives them as.
Dismissive, rude, and snarky. Disgusting behavior, although he is certainly an oily salesman. Someone will sue him eventually. Save yourself a headache by not doing business with this place. The 1 star reviews here match my experience. Would give 0 if possible.

TS
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Tony S.
Eden Prairie, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2024
10
Sales and Service 200%
It is with great pleasure I recommend Automotion for your auto service or purchase of a used auto.
The pricing is up front and Steve the sales man is patient and honest.
He came to our home to do paper work to make our lives easier. Thank you

CK
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Celia K.
Minneapolis, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/19/2024
0
Bought a car and they never sent me the title
DO NOT BUY YOUR CAR HERE. I never received the title despite calling numerous times. Their customer service around this issue has been abysmal. When my car broke down I ended up not being able to sell it and subsequently LOST money on the car.

CF
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Colton F.
Brookings, SD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/03/2020
Gave this dealer a shot, not worth it.
I decided to give Automotion a shot since most reviews were positive. The car buying process was smooth, although you can tell the car sat for months and was not clean. (I gave them a 3 day heads up that I was coming). Steve was alright to deal with, not too bad not great either. Car had check engine light on while I returned after home, but customer service is garbage so not even worth the time to bother.

I now have owned the car for 1 month was told I would receive my plates in the mail 2-3 weeks after purchase. No plates at 3 weeks, shot Steve a text he replied saying he had been busy he'll get them in the mail tomorrow, and send me tracking info. Now 1 week and 1 day later 2 texts and a phone call with no response.
Non recommandé

MG
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Mark G.
Minneapolis, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
Great Service
Friendly staff and provided great service on my BMW. I highly recommend this shop.
Recommandé

BP
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BolaniLe P.
Minneapolis, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2020
Steve's Awesome Boots Service!
Funny thing is I had driven and walked by Automation's car lot several times over the years! At this time I was walking but was prepared to purchase a new vehicle for myself. Gladly enough I was led to go here .and boy oh boy I'm so glad I did. Steve greeted me with such sincerity. His disposition was to help me find a car. His deeminer was impeccable he made my purchase a very pleasant and smooth process . Fast and efficient. I not only recommend Automotions to purchase your next vehicle , I highly recommend you doing business with Steve as your auto consultant.
Steve You Rock!!!!
Recommandé

AA
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Anonymous A.
Omaha, NE
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/03/2020
Horrible customer service
I would give them no stars if I could. I called to see if a car was available and Serge answered and was extremely rude and not understanding at all he was mad I called service instead of sales even though that’s the number posted. The website is also extremely sketchy and not secure kind of makes the whole business look like a joke
Non recommandé

EI
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Elizabeth I.
Minneapolis, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/10/2020
HORRIBLE SERVICE
Steve was very helpful and helped with my concern I had. And was the only one who took the time. But the reason i am writing a bad review/ experience is because the OWNER Alberto is unprofessional VERY RUDE individual and should not even be allowed to own a shop. He does not care about his costomers. ALL HE CARES ABOUT IS GETTING AS MUCH MONEY OUT YOUR POCKET. They do half work jobs here. All it is about to them is getting as much money they can out of you. THEY DO NOT CARE ABOUT THERE COSTOMERS. I do not recommend coming here to buy your car or even getting it fixed. They over charge everything. Also they never gave me a title. The experience was just awful.
Non recommandé

MN
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Mark N.
North Branch, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/30/2020
No call back
I have called them 3 times in a week and thy refuse to return my call, My messages have been very professional and courteous and yet no return call
I have been very interested in several cars they have and it is bizarre that a car dealership that’s in the business of selling cars won’t call a potential customer back , I have given up I will take my business elsewhere
Non recommandé

JM
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Japhet M.
Eden Prairie, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2020
Excellent Customer Service
My Mercedes C63 needed an replacement and i was looking around for the best shop to do the job due to the complexity of the engine.
I decided to go with Automotion and i was greeted with respect when i walked in the door from the guys there. They made the process simple, all i had to do was drop off the vehicle and wait until its completed. They found a tow truck to pick my vehicle from my location to their shop. They were able to source the best engine they could find with a low mileage and i was up and running in no time. Paul went above and beyond by working on my engine from morning to night to make sure everything is assemble correctly when the engine was out.
Recommandé

JB
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Joe B.
Minneapolis, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2020
Outstanding customer service
Steve and the Automotion staff went the extra mile to make my purchase effortless. When it is time to have my BMW serviced or purchase another BMW. Automotion will be my first stop.
Recommandé

CR
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Camila R.
Cottage Grove, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2019
Happy Customer
We bought our Mercedes CDI here couple months ago they are doing a pretty good job detailing the car runs great and drive like new Thank you Steve.
Recommandé

EH
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Emilie H.
Minneapolis, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/03/2019
Buyer Beware!
 Buyer Beware! My 20 yr. old Son bought his first car at Automotion just over a week ago. Steve Sherman knew that my Son was planning on driving the car back to school in Madison the day after purchase, and we were assured the car was ready for the trip. Our sales experience with Steve was positive, and he seemed like a trustworthy guy.
My Son drove directly home after buying the car and parked it. When my husband came home he went out to see the car and noticed a bulge in the tire (which must have been there before). Unfortunately my Son and I didn’t examine the tires, but I would have hoped Steve or someone else had before selling it to my son knowing that he was going on a road trip. He could have had a blow out and consequent accident:( Thankfully my husband saw it and we had to have a new set of tires installed the next morning ( given it’s 4 wheel drive and the cheap tires on it were the wrong size). That cost us $567. I left a voicemail for Steve the night of the car purchase and have yet to hear back which is so disappointing. From a customer service perspective I would have hoped for a response, as well as offering a “good faith” reimbursement for at least part of the price of the bad tire. But instead he blew me off. So I’ve decided to warn others of purchasing cars there. And if you plan to do so have it thoroughly checked by an outside mechanic and check Carfax.
Non recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.