2026 Palisade Calligraphy - Overall beautiful car, but early problem
The Active Grill Shutters malfunctioned nearly immediately. Danbury Hyundai is attempting to order the wire harness but is being told that because the car is so new, parts aren't available. This has me very dissatisfied. This is a $60k car. Now one grille shutter is stuck up, and one down. I want this taken care of. We had the car for two weeks, only 800 miles on it, and we had to bring it back twice for same issue. Now, the wire harness is not available? Danbury hyundai had the car for a month. My brand new Calligraphy literally sat there for a month, and THEN they said they couldn't get the part. That is unacceptable. I went back to pick up the car. Now i have it with one shutter stuck up, one down, and no estimated time of arrival for the wire harness for the Active Grill Shutters. So that's it? A broken 2026 Calligraphy? Not happy. I would like this taken care of ASAP. I owned a 2023 Palisade limited, my daughters have matching 2022 Tucsons, and i previously owned a 2017 Tucson. I'm a loyal customer and should be taken care of better than this. I want to be contacted and I want this fixed. Here's my number 347-672-5530. Don't route this to Danbury Hyundai to make some ineffectual "follow up" call to me, only to tell me the same thing. That's just going to make me more mad. Do you really want to help? Send Danbury Hyundai my damn Active Grill Shutter wire harness. My advice? lose the grille shutters. Every maker that uses them has problems with them, from BMW to Hyundai, they' suck and they're the first things that break. And for what? a half mile more per gallon on the highway? Not worth the aggravation. Put fog lights down there. More practical. Redeem yourselves... fix this for me.
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