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Bennett Hyundai of Lebanon

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 067 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
25
Total des ReScores
4,8
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Bennett Hyundai of Lebanon is your one stop for all of your service and repair needs. Bennett Hyundai of Lebanon is your one stop for all of your service and repair needs.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(717) 279-2000

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2101 Cumberland Street Lebanon, PA 17042
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 067 Avis)

LG
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LINDA G.
Lebanon, PA
2014 TUCSON
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/10/2022
client vérifiéVérifié Client
8
Catégorie : Service
great
very good experiences

JS
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JOHN S.
Lebanon, PA
2018 KONA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/11/2022
client vérifiéVérifié Client
0
Catégorie : Service
Why are you still emailing me
I keep telling you it is my wife's car. I wouldn't be caught dead driving one I tried to talk her out of getting one.
your manager emailed me and said you would stop bothering me four emails later I get same survey again. Leave me the hell alone

JH
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Jerry H.
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2022
10
New car shopping
Went to Bennett Hyundi for a 2022 Santa Fe and had Katelyn Zink as our salesperson, she was Very patient and was vey knowledgeable. Mike the finance manager explained everything and was very informative. I highly recommend this business.

CL
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CAITLIN L.
Lebanon, PA
2018 SONATA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2022
client vérifiéVérifié Client
10
Catégorie : Service
Great Service!
Friendly and thorough service. Definitely recommend!

Client vérifié
Palmyra, PA
2016 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2022
client vérifiéVérifié Client
9
Catégorie : Service
Quick and helpful
Staff was quick and knowledgeable about the issue - the parts that were needed were ordered and I was notified when they were available- very helpful

CS
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CHRISTINE S.
Jonestown, PA
2019 SANTA FE XL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/26/2022
client vérifiéVérifié Client
10
Catégorie : Service
Fast, friendly service
Great communication throughout my service. I also love the online schedule which tells you when your next service is due. Staff is friendly, facilities are clean.

CG
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Crystal G.
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Close by
They are really nice and I didn’t have to wait to long
JOHN K. de Bennett Hyundai of Lebanon a répondu le 04/14/2022 12:29 PM

Thank you for the GREAT survey and for choosing Bennett Hyundai for your service needs. We look forward to seeing you at your next service visit.

John Kleinfelter
Service Advisor


Client vérifié
Jonestown, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
7
Catégorie : Service
Great job
Thanks to Matt and his guy for doing a great job!!
Matt S. de Bennett Hyundai of Lebanon a répondu le 04/04/2022 12:07 PM

Thank you for the GOOD survey and for choosing Bennett Hyundai. Hope to see you at your next service appointment. Have a great week.

Matthew Snyder
Service Manager
717-279-2000


Client vérifié
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Prefer not to participate in this.
I still prefer not to participate
Matt S. de Bennett Hyundai of Lebanon a répondu le 04/03/2022 04:32 AM

Thank you for the GREAT survey and for choosing Bennett Hyundai. Hope too see you at your next service appointment. Have a great rest of your weekend.

Matthew Snyder 
Service Manager 
717-279-2000 


Client vérifié
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Great place for local Hyundai service
Great place to take my vehicle, don’t have to drive as far and the price is cheaper!
Matt S. de Bennett Hyundai of Lebanon a répondu le 03/31/2022 12:15 PM

Thank you for the GREAT survey and for choosing Bennett Hyundai. Hope to see you at your next service appointment.
Hope you are having a great week.

Matthew Snyder
Service manager
717-279-2000


TI
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Thom I.
Hummelstown, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Very good service
I brought our Palisade in for an oil change at 5000 miles and asked to do the first factory service. I was told that it wasn’t due until 7,000 miles.
Why must I bring it in again in 2,000 miles?
The service done was very good.
Matt S. de Bennett Hyundai of Lebanon a répondu le 03/31/2022 05:26 AM

Thank you for taking the time to fill out the survey and i apologize for the misunderstanding on your service and for missing the recalls on your vehicle. I will make sure to get the recalls performed for you on your next service. Hope you have a great rest of your week.

Matthew Snyder
Service Manager
717-279-2000


RM
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Ruth M.
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent and quick service!
Quick service, I was in and out in the time they said and got an appointment on a Saturday. I'll definitely be back!
JOHN K. de Bennett Hyundai of Lebanon a répondu le 03/31/2022 04:55 AM

Thank you for the GREAT survey and for choosing Bennett Hyundai for your service needs. We look forward to seeing you at your next service visit.

John Kleinfelter
Service Advisor


KS
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Kelsey S.
Lebanon, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
QUICK SERVICE
VERY QUICK SERVICE! DELT WITH MANAGMENT DIRECTLY NEVER A BAD EXPERIENCE!
Matt S. de Bennett Hyundai of Lebanon a répondu le 03/30/2022 02:03 PM

Thank you for the GREAT survey and for choosing Bennett Hyundai. Hope to see you at your service appointment.
Have a great day and the rest of your week.

Matthew Snyder
Service  Manager
717-279-2000


JR
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Josephine R.
Tower City, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding Service
I can't say enough about the service department here in Lebanon. The guys are first class and go above and beyond.
Matt S. de Bennett Hyundai of Lebanon a répondu le 03/28/2022 01:39 PM

Thank you for the GREAT survey and for choosing Bennett Hyundai. Hope you Have a safe trip to your new home and we will miss seeing you. 

Matthew Snyder
Service Manager
717-279-2000


DS
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Donna S.
Palmyra, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
They are the best!
I've been going since it was Ebersole and now that it's Bennett they are just as great. Everyone is always friendly, knowledgeable and treat their customers well. AND they still wash the car upon completion of any service! They're helping me keep my 6-year-old Tucson safe and on the road, and being retired and on a fixed income, that is exactly what I need!
JOHN K. de Bennett Hyundai of Lebanon a répondu le 03/28/2022 01:44 PM

Thank you for the GREAT survey and for choosing Bennett Hyundai for your service needs. We look forward to seeing you at your next service visit, we are here to help you keep that Tucson in tip top shape.

John Kleinfelter
Service Advisor

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.