I brought a lemon
I purchased a brand-new Hyundai, and less than ten days later experienced a serious safety issue when the entire dashboard and infotainment system went completely black while driving. The Hyundai dealership could not recreate the problem and told me “no issue found,” despite the obvious risk.
Less than a month later, the check engine light came on, and my vehicle sat in their service department for over a month waiting on a back-ordered part.
I understand repairs can take time, but the lack of urgency, extended loss of use, and absence of meaningful support or compensation on a brand-new vehicle has been extremely disappointing. This experience has raised serious concerns about reliability, customer care, and how warranty issues are handled.