Leased a broken car from an incompetent dealership.
I was asked to test drive a red Ioniq 9 and was told the white one I came to see wasn’t there at the moment since it was the managers car and he was out sick. The manager with the car I came to buy, magically appeared after I returned from my test drive. Long story short, I leased the white one the manager had been driving and from driving it home that night there has been problems with it and the dealership lied about repairing it and returned it to me. I took it back and they had it for over a month and only repaired part of the problems and tried to return it to me again. After I test drove it, I sent it back with the driver. I don’t receive updates from the service department (as promised) so I never know what’s going on with my car or when it’s expected to be done. Also, I was sent home with a charging cord that didn’t work so I’ve only been able to charge at charging stations which is a huge inconvenience. Hopefully when I get my car back, for the 3rd time, everything will be fixed and I’ll also have a working charging cord. For reference, I leased my car June 14th and it’s now August 24th and I’ve only had the car in my possession for about 3 weeks. Side note, this car is sooooo cute and I’d love it if this particular one didn’t have issues and I cannot believe how incompetent and dishonest multiple employees have been from the Dublin CA Hyundai location.