2025 Genesis GV80 Avis - Propriétaires Vérifiés

CB

Christina B.

2025 Genesis GV80

Vérifié Propriétaire

04/26/2025

Avis vérifié

Not-so-luxury

Now that I’ve driven the GV80, I’ve realized how much more I appreciate the craftsmanship and value of a German made automobile. This brand does not fall in the luxury category in my opinion. 3 trips to the dealership in 5 months for various reasons does not constitute reliability. The inability to perform automatic updates offsite is incredibly disappointing as every other brand I’ve owned has this capability. Burning through oil at only 6200 miles was also an unfortunate mishap that occurred at 5 months in. The size of tank coupled with the actual milage per gallon is not nearly as good as anticipated and advertised. While I will say that the service team is responsive when visiting, the frequency of which I’ve had to visit is uncalled for at this stage of ownership.

Genesis Motor America a répondu le 04/28/2025 09:57 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.

Genesis Consumer Affairs^mm

MM

Mark M.

2025 Genesis GV80

Vérifié Propriétaire

04/26/2025

Avis vérifié

Nice but Has a Big Learning Curve

Nice vehicle overall. The buttons and lights on the steering wheel stopped working for almost a week and magically started working again. There are so many features and settings on this vehicle that it takes too much time and energy to learn and leverage them. It concerns me that this vehicle is so heavily reliant on computer software that it may continue to prove problematic/unreliable. Why doesn't the vehicle have wireless Apple CarPlay yet??? Wasn't happy to learn the Matte green paint requires handwashing and special care that is not practical for me to perform. If I knew these special requirements for the paint beforehand I would have picked a different gloss paint color.

RR

Robert R.

2025 Genesis GV80

Vérifié Propriétaire

04/24/2025

Avis vérifié

GV80 Second Time Around

In my second go with Genesis and the GV80, I am again pleased with quality, styling and power. Drawbacks are fuel mileage, premium fuel recommended, and no spare tire. In certain areas, getting service when you want it could also be of issue.

LM

Lee M.

2025 Genesis GV80

Vérifié Propriétaire

04/24/2025

Avis vérifié

My Genesis GV 80 is Mostly Great

I love my new Genesis but there are a few things that I wish they would improve: 1) I wish that the garage door remote feature would stay on for a minute or two after turning the car off, as I always have to get out and hit the button at my door rather than in my car. I understand it’s a safety feature, but it’d be great if it would stay on for a short time after the ignition is turned odd; 2) I don’t understand why pictures come on the dash when I turn on my turn signals - they seem silly.

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BH

Brad H.

2025 Genesis GV80

Vérifié Propriétaire

04/23/2025

Avis vérifié

Loved it until the lift gate malfunction

I compared the 2025 GV80 to the equivalent from BMW, Lexus, Mercedes and Audi. After investigating each of them I came back to GV80. I love the look, the drive and all the great features and at a slightly lower price overall. I've been very excited about my purchase and have even started to sell my friends on the vehicle. I had one friend buy one already. Then, this past weekend the lift gate would not respond to any of the buttons to open it. The key fob, the interior release and the back wiper button would not respond. I took it in and after waiting 4 hours was told that there is a problem with the "module" and that they were on backorder for 2 to 4 weeks before they could fix it. Now I have a vehicle with no usable lift gate. This is extremely disappointing and inconvenient. I would have hoped that the dealer could have sourced a replacement "module" in better time but that doesn't seem to be the case. I have to say that my enthusiasm is waning greatly. If they could fix it promptly it would just be a minor inconvenience but now I have to wait no telling how long to get it fixed. There is not even a "failsafe" manual mechanism for me to open the lift gate so it is unusable. I want to be a "believer" that this vehicle and Genesis were the best choice I could have made but I'm starting to have my doubts. I love the vehicle and just want to enjoy it with my family but this is a big disappointment. If someone with authority at Genesis could help by stepping in to get this resolved, I would sincerely appreciate it and it would renew my enthusiasm for your product.

Genesis Motor America a répondu le 04/24/2025 09:16 AM

Thank you for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like the opportunity to assist and encourage you to reach out to our Customer Care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

GD

Gary D.

2025 Genesis GV80

Vérifié Propriétaire

04/22/2025

Avis vérifié

2025 Genesis GV80 - Impressive

I bought the 2025 Genesis GV80 Advanced 2.5. The exterior and interior design distinguishes this vehicle from its competitors. Smooth ride and the transmission is flawless. The turbo charged four cylinder has plenty of get up and go. With that being said, I am getting around 24 mpg city and 28+ mph hwy. I am very satisfied with my purchase.

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JS

Jim S.

2025 Genesis GV80

Vérifié Propriétaire

04/21/2025

Avis vérifié

The GV80 is best vehicle I have ever owned!

I have owned several luxury vehicles (most recently a German made SUV) and the Genesis GV80 ranks as the best, by far! Everything about the vehicle is first class, from the simple yet elegant interior, to the great looking and well designed exterior! High tech connectivity is easy to use and very intuitive. Best vehicle I have owned.

Recommandé

FM

Fred M.

2025 Genesis GV80

Vérifié Propriétaire

04/21/2025

Avis vérifié

Smooth and quiet ride

Love the exterior and interior design. The ride is smooth and comfortable. I would like to see an option with all the safety features of the advanced models without having a moon roof. We own a GV80 base model and GV70 Sport Prestige. I am not a fan of moon roofs, so my only option was the base model. That left me without the side and front cameras. For $60k all of the cameras should be included.

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TK

Thomas K.

2025 Genesis GV80

Vérifié Propriétaire

04/21/2025

Avis vérifié

Great car

The ride, cabin layout, and performance, make the GV80 a drive to look forward to with each trip. The dash and steering controls are very easy to use, and don’t require taking attention off the road, the way a lot of new cats do these days. The one and only complaint I have at this point (5+ months in), is the still absent update for wireless Apple CarPlay feature.

Recommandé

JP

Joseph P.

2025 Genesis GV80

Vérifié Propriétaire

04/21/2025

Avis vérifié

A vehicle that compares favorably with other luxury brands.

Our Genesis GV80 is a well-made luxury SUV. It is an expensive vehicle, but we found it was less expensive than most luxury vehicles that it compares to in the market. The exterior design is unique but attractive. The interior is beautiful. It is as nice or nicer than the other vehicles we considered. Our 2025 GV80 2.5T Advanced AWD is well appointed and the driver assist technology and safety features are great. .

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SA

Susan A.

2025 Genesis GV80

Vérifié Propriétaire

04/20/2025

Avis vérifié

Love it!

I am totally satisfied with this beautiful car! It has many wonderful features. It has a super smooth ride and I feel extremely safe while driving it. This SUV was available with a 3rd row of seats which was important to me. Comfortable and sporty combination.

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LJ

Lisa J.

2025 Genesis GV80

Vérifié Propriétaire

04/20/2025

Avis vérifié

Rattle is killing me!

This is my second GV80. First one totaled by daughter. Air bags deployed and she was unharmed. Both vehicles developed the same exact rattle inside lower back door, both times within 300 miles of ownership. The rest of the car is superb, but I expect better in this price point.

EH

Elizabeth H.

2025 Genesis GV80

Vérifié Propriétaire

04/19/2025

Avis vérifié

Love this car!

I love this car with one exception. I have been unable to update the software in the car and have had to take the car into the dealership to have this done. And sometimes the app doesnt work properly. Other than that, I love this car. Very quiet and a smooth ride. Super comfortable and good looking.

Recommandé

BF

Brenda F.

2025 Genesis GV80

Vérifié Propriétaire

04/19/2025

Avis vérifié

Overview

I have always found the Genesis product to be a luxury type automobile and loved it from the start, I'm hooked on the product . Awesome brand. Not sure of what more can be said, anyone would be happy to drive the product, whether SUV or the car itself

Recommandé

CW

Cameron W.

2025 Genesis GV80

Vérifié Propriétaire

04/19/2025

Avis vérifié

Smooth and sophisticated

The car is beautiful and a smooth ride. There are so many features that it takes a bit to figure everything out but once you do, it is amazing. It is missing wireless Apple CarPlay, which is a big miss. Supposedly, it is coming through a software update. Hopefully, that is a priority as wireless CarPlay is somewhat standard on 2025 vehicles.

PB

Patrick B.

2025 Genesis GV80

Vérifié Propriétaire

04/14/2025

Avis vérifié

Very Good

Vehicle is nice to drive, comfortable, and spacious. Technology is mostly excellent. Some changes between the last model year do not really make much sense, and removed customization options. Should not ever have haptic controls on a steering wheel.

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MD

Mike D.

2025 Genesis GV80

04/14/2025

Poor customer service

If you call Genesy.com for help they can do nothing. I’ve made 8 calls to try to correct my phone number in their system to no avail. I’ve now waited 4 days for the engineering department to call me back to see if they can figure out how to change a phone number. Meanwhile I can’t get online with them to solve other problems because they have to text me a code to get online,but they have the wrong number! I should have purchased a Lexus.

MT

Marc T.

2025 Genesis GV80

Vérifié Propriétaire

04/14/2025

Avis vérifié

Nice but noisy - wireless car play DOES NOT WORK

Wind coming through passenger side ever since taking delivery. Noisy. Everyone in the cabin notices. I took it to dealership to get looked at. They kept it for 2 weeks, didn't fix anything. Poor car, poor dealership. Nobody contacted me to schedule regular service...I thought they would as this is advertised as a "premium" vehicle and white glove service - that is a joke of a statement. You are not even close to a luxury vehicle. I have owned 3 Mercedes Benz in the past so I can give a fair comparison.

Genesis Motor America a répondu le 04/14/2025 03:20 PM

Thank you for reaching out to Genesis Motor America. We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

DC

Donald C.

2025 Genesis GV80

Vérifié Propriétaire

04/13/2025

Avis vérifié

pretty good

Not sure what you want here. Overall, i am pleased with the car*****************************************************************************************************************************************************************************************

Recommandé

MT

Mina T.

2025 Genesis GV80

Vérifié Propriétaire

04/13/2025

Avis vérifié

Well constructed and beautiful vehicle

I’m happy that we purchased the Genesis GV80 as this is a quality vehicle. Its interior is beautiful and comfortable as the exterior design looks pretty slick. We have had this GV80 for several months now and so far I haven’t encountered any issues whatsoever as it shouldn’t since it’s a brand new. We were delighted when we realized we can actually drive GV80 without the fob key as long as your cell phone is connected to this vehicle. We found this benefit by accident because I left the key at home. After I started the engine with the key in my pocket. I went back inside of my house to change the jacket and forgot about the key. I drove my GV80 to my destination and realized what I have done! I had to google on my phone what to do under this situation. I saw someone mentioned on YouTube about driving the GV80 only with cell phone. Since my phone was already paired with my SUV, with hope, I started the engine and viola, it worked. Thanks Genesis for this brilliant technology! I would recommend this vehicle to anyone who is in the market for a new SUV. I’m also a owner of Audi A4 which I drove almost 2 decades without any problems. I hope this GV80 would last just as long as my Audi is.

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