Thank you, Shari, for sharing your feedback regarding your Genesis GV70 and your experience. We have forwarded your complaint to the appropriate department for further review. For more information on your vehicle's features, please visit our website www.genesis.com. Under "My Genesis," click on "Resources" to find helpful tutorials. You can also contact our Genesis Customer Care team at (844) 340-9741 for support and assistance if needed. Thank you. ^cc