
Thank you for reaching out, Catherine. We are sorry to hear about your experience with one of our Retailers. We’ll share your feedback with our internal team to collaborate with the retailer for potential improvements. Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc
Thank you, Arthur, for taking the time to share your concerns with us regarding your Genesis GV70. We would like the opportunity to assist and encourage you to visit your local authorized Genesis Retailer. Please contact our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to offer additional support in communicating with the retailer and would be glad to act as a liaison. Thank you. ^cc