Thank you for reaching out, Kari. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to examine this further. We have escalated your concerns to a Case Manager regarding your 2023 Genesis GV70 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc

Thank you, Amy, for taking the time to share your concerns with us regarding your Genesis 2023 GV70. We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance. Nothing is more important than the safety of Guests. Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc

Thank you for reaching out, Maxine. We are sorry to hear about your experience with one of our Retailers. We’ll share your feedback with our internal team to collaborate with the retailer for potential improvements. Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc