2023 Genesis GV70 Avis - Propriétaires Vérifiés

MS

Michael S.

2023 Genesis GV70

Vérifié Propriétaire

04/26/2025

Avis vérifié

Great and OK

Love the car. Rides Great. Stylish. Could be better gas mileage. Car was sold with free Maintenance for 3 years or 36K miles. Keep getting contradictory messages. I get an email and/or the car says it is ready for service but when I call they say it is not ready. I made recommended set-up changes to fix the inconsistency when I called but still wasn't fixed. I asked Genesis to set it up correctly during a service call but they said they couldn't because it wasn't on the service order. Supposedly a 5 minute job. I just received a new email "Your current mileage (13773 miles) indicates maintenance is due for your 2023 GENESIS GV70". If the car says it is every 2K miles based on driving habits, why does Genesis say it is every 5K - 7K miles when I call? It currently has 4K since the last service so I am going to try and set-up an appt. Last time they wouldn't.

Genesis Motor America a répondu le 04/28/2025 09:36 AM

Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

BH

Beatrice H.

2023 Genesis GV70

Vérifié Propriétaire

04/24/2025

Avis vérifié

Great luxury car

I really enjoyed the car. I liked the designed and it was fun to drive. It was spacious, roomy and I like the safety features. The details of the car are nice and it was nice to drive. I had very little issues with the car when I had it for over years.

Recommandé

JF

Jerline F.

2023 Genesis GV70

Vérifié Propriétaire

04/23/2025

Avis vérifié

LOVE, LOVE, LOVE my GV70!

The look and feel of this car is so elegant and luxurious. The ride is smooth and quiet. It has great acceleration. I love all the safety and convenience features. The navigation is very user friendly. The sound system is outstanding. There is nothing I would change about this car.

Recommandé

RK

Rolf K.

2023 Genesis GV70

Vérifié Propriétaire

04/21/2025

Avis vérifié

Problem free for the most part with minor sensory issues

Bought the car used from a dealer with full factory warranty and certification. For the most part this car has been an excellent purchase from every perspective. There are electrical issues in particular with the sensors. Front radar is always disabled when it rains or after washing the car. The sensors are unable to deal with water well. Front collision warning system often overreacts causing unnecessary alarm for the driver. These issues are annoying.

Recommandé

LM

Linda M.

2023 Genesis GV70

Vérifié Propriétaire

04/21/2025

Avis vérifié

GV70 Sport

Great ride. Great look. Great size. I would recommend it to people. The matte gray color was different and something challenging to keep up but it made the car stand out. I have eighty more words for the review to be accepted. Tire size is good. It is a great car.

Recommandé

LR

Lucia R.

2023 Genesis GV70

Vérifié Propriétaire

04/19/2025

Avis vérifié

Outstanding Car!

This car screams quality throughout. One of the best car buying decisions I've ever made. I love the styling, handling and overall feel of the car. Genesis needs to work on that premium brand service and dealer experience. They operate out of a Hyundai dealership, which is good, but in my opinion not where a premium brand should be. For example, service records are not updated in the Genesis system so I can annoying notices for service when service has been done. Also, the software can be glitchy.

Recommandé

JE

Jack E.

2023 Genesis GV70

Vérifié Propriétaire

04/18/2025

Avis vérifié

Fun to drive, great safety features but too easy to be distracted

Very enjoyable to drive. Luxurious interior (Burgundy/Burgundy). 2.5's turbo lag is too great. Sound system off/bad until 18 month later update fixed. Ride off at delivery/very later determined to be poor front alignment; ruined front tires. Excellent safety features. Roomy front but poor leg room and ventilation for rear seating.

ZF

Zeller F.

2023 Genesis GV70

Vérifié Propriétaire

04/18/2025

Avis vérifié

Very Pleased

I enjoyed dr8ving the 2023 GV70 very much. The vehicle held up well and was always turning heads. I wasn't well versed in the Genesis brand before leasing the vehicle, but it has since become a more well known brand. This was probably the most stylish car I've driven and that includes my previous BMW sports sedan.

CB

Charles B.

2023 Genesis GV70

Vérifié Propriétaire

04/18/2025

Avis vérifié

Poor customer service. The "concierge" service does not exist.

Had a couple of warranty items - front headlight assemblt condensation. Dealer ordered the part, received the part and returned the part without contacting me. I called and left a message once a week for 6 weeks and the dealer would not return messages. Contacted corporate Genesis and the dealer ignored them. While this was ongoing my fuel pump was failing and I was driving for 2 months with considerable loss of power and this was a safety issue as well. After demanding to speak to someone instead of leaving yet another voicemail, I did get service scheduled. They had my car 2 weeks and there was no loaner. Corporate Genesis would only reimburse for 1 car rental day - they would not return phone calls or emails to avoid this problem. The drop off/return dates on the service receipt were false - receipt stated the dealer only had the car for 2 days, not 2 weeks. When they are not returning messages, they excel at telling you very politely that they don't care and they will not help with any warranty work.

Genesis Motor America a répondu le 07/09/2025 07:26 AM

We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance.

Nothing is more important than the safety of Genesis guests'. If you have any questions or concerns about Genesis vehicles, please contact our customer connect center at (844-340-9741). Genesis Consumer Affairs^rb

JY

Jeff Y.

2023 Genesis GV70

Vérifié Propriétaire

04/18/2025

Avis vérifié

I really like my GV70 and enjoy driving it. So far it has been reliable although some over the air updates have been problematic. My real concern is the terrible dealer network. Sales people don't know the car and had to "google" my questions during purchase. The dealer that I purchased from 2 years ago has since lost/given up their franchise because they didn't build a stand alone dealership. I had to wait two months to get an oil change/tire rotation appt at another nearby dealership. I receive better consistent service at Acura and will probably return to them for my next car.

Recommandé

Genesis Motor America a répondu le 04/14/2025 12:37 PM

Thank you, Joerg E., for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm

RS

Robert S.

2023 Genesis GV70

Vérifié Propriétaire

04/13/2025

Avis vérifié

Without doubt, the best in it’s class

From the handsome exterior, to the sumptuous interior, this car is without equal in its class. Add to that, superb road manners, impressive performance and ultimate comfort and it has them all. I’ve owned Audis, Mercedes’ and a Porsche, but none equal my Genesis.

Recommandé

PF

Paul F.

2023 Genesis GV70

Vérifié Propriétaire

04/13/2025

Avis vérifié

Generally good.

Mostly satisfied, but some disappointments. I am a man of few words, so what I submitted will have to suffice. Keep trying to make them better, but also try to reduce the cost and environmental impact. Better fuel mileage is always a plus. Thanks for listening.

LS

Luis S.

2023 Genesis GV70

Vérifié Propriétaire

04/13/2025

Avis vérifié

Several issues

The vehicle is very good in terms of luxury and performance. But in our case, we had two major problems: 1. We ran out of power and had to take the car back twice to repair . 2. We lost air conditioning and had to pay for Freon refills. It's issue had the same experience to four freiends. The car was leased, everything was included, but charge the service

Genesis Motor America a répondu le 04/14/2025 02:57 PM

Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

FB

Frederick B.

2023 Genesis GV70

Vérifié Propriétaire

04/13/2025

Avis vérifié

My Car

Great Vehicle - Problems getting them serviced. I had several Genesis vehicles. The vehicles are very good getting one serviced at the dealership where I purchased the vehicle is a hassle. It's like traveling back to the 50's and 60's where someone like me is supposed to act subservient to the workers at the dealership.