Thank you for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.
Genesis Consumer Affairs^mm
Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. We have escalated your concerns for further assistance. Please allow approximately 1 to 2 business days for contact.
Genesis Consumer Affairs^mm