Thank you for reaching out, Terrance. We are disappointed to hear about the circumstances that prompted your contact. We would like the opportunity to examine this further. We have escalated your concerns to a Case Manager regarding your 2025 Genesis G80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 

Thank you, Marvin, for taking the time to share your concerns with us regarding your Genesis G80. We would like the opportunity to assist and encourage you to visit your local authorized Genesis Retailer. Please contact our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to offer additional support in communicating with the retailer and would be glad to act as a liaison. Thank you. ^cc