Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your retailer experience. If you require assistance in communicating with the retailer for any mechanical concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed. Thank you.
Hello, thank you for providing us with that information. Our records show that your case has already been assigned to one of our case managers for assistance. Their name is Allan, and you may reach them directly at (714) 410-4303.
Genesis Consumer Affairs^mm