Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed.

Genesis Consumer Affairs^mm

Thank you for reaching out as we appreciate your feedback and insight.  If you require any further assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support. Thank you.

We appreciate you bringing this to our attention but are disappointed to hear about your vehicle experience. If you would like to connect further to provide your feedback, please contact one of our Customer Service Specialists at (844)-340-9741. Thank You.