At Import Auto they know what they're doing and always have excellent and professional advise. They
explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
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I was very pleased that you guys could get my car in when it needed to be. And I'm so glad you found
and fixed the problem. Your communication skills were awesome when you explained the problem to me. Thank you so much! You guys did a superb job!
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I limped into Lee’s Automoative with a major problem. I’m traveling through town with a truck camper
and my F450 truck has a custom air ride suspension and custom tow hitch. Well, at some point my airbag chafed and had a whole worn into it. I tried to remove the hitch myself but the bolts were so tight I couldn’t budge them. Pedro looked at my vehicle and made me an appointment for the next morning. He and his mechanics were able to remove my hitch by right after lunch. It was much more difficult than expected but Pedro stayed by his original quote. After getting back to the RV park, I noticed something was up with my wiring. This being friday (and xmas weekend friday), i was surprised to find him still at the shop and he quickly fixed the issue - bad ground (its always a bad ground). And out the door I went. I had a good experience here and pricing was fair.
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My son was on his way back to Fort Bragg NC and his diesel truck broke down. They were able to fix h
is truck in a hurry at a VERY reasonable cost. I just want to thank you so much. He did make curfew thanks to your quick repairs for a normally disastrous situation. YOU ARE THE BEST!!!!
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I’ve been using Boesser for over 20 years.
He’s the smartest and most honest automotive guy I’ve eve
r known.
If you want your vehicle fixed correctly,
Bring it to Tom and Charles.
They know what they’re doing.
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Quality workmanship, professional and courteous employees, with great customer service!
They always do what they promise and keep you updated on the status of the work being done. Casey an
d the other employees I have met are courteous, professional, and knowledgeable. The waiting area and office are always clean and comfortable. Always a great experience! I would highly recommend them!
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