Friendly, respectful, polite. knowledgeable with the issue, Mr Mark explained the whole process. Diag
nostic results is very helpful to understand what’s going on in my car. Thank you so much everyone.
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I never have felt like they are taking advantage of me cuz I am a girl, and getting older at that. I
have radar for sure for people who do that and simply will not deal with that. This crew is the best!! No worries here from the first time on. Rob and his guys are efficient, experienced and will give you their best work every time. No one else l Iike them. They have earned my trust.
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Whenever you're wondering what's gone haywire with your car, the best people to figure out are the fo
lks at Downtown Auto. Thanks to them for the most professional and competent job we could ask for. A1 service !
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Getting technical advice that is friendly, authoritative, and free? YES!
I met Steve Montano today when I dropped by unannounced at All Terrain Transmission with concerns abo
ut my Jeep drive train and the possibility of my having damaged it. I learned the Montano brothers' business is quite busy, but Steve took a quarter of an hour or more to hear me try to clearly describe my concerns, to ask probing questions, and then to put my mind at ease. He told me of signs of developing problems to watch for, and we did agree on a procedure that could confirm his impression that "all is well." However, since I was just passing through and Steve's shop schedule is booked for weeks, I'll be towing the Jeep onward to our destination in AZ... where I will try to find a shop where that same work can be done. Hopefully, I will be able to find one where the owners are part of the technical team and strike me as honest and reliable as Steve Montano does. Even more rare, but worth mention too, is the fact that this gentleman struck a friendly cord I don't usually sense in such a discussion. I just wish he'd move his shop to my home town!
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I, and people I referred, have enjoyed "better-than-new" results with regards to their bodywork. Rec
ently had quality mechanic work done at reasonable cost. I recommend Advance Auto Performance for all your automotive needs.
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