Incredible experience at Electric Avenue Thousand Oaks. Nathan was very helpful, patient and communic
ative. I had a bad experience at Toyota and Nathan made it right. I will be returning here exclusively!
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I took my car there to see why the airbag warning light was on. There diagnostic equipment found th
e problem and also discovered that the issue was covered under an extended warranty by the manufacturer. Ray provided this information to me, and this will save me a significant repair expense. He could have had his shop do the repair, and charged me. But he did what was best for me, the customer. Thanks very much to Ray and Heath Automotive! D. Gibbs, Euless
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Everytime I've taken our vehicles here it's always 1 of the best customer services I've had with mech
anics & car services. They've never been anything short of prompt, courteous, friendly, & very respectful of our vehicles. They are highly recommended!
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I called this morning because the 12V battery in my 12 y.o. Prius has been losing its charge, and has
had notably sluggish acceleration. Mike told me to bring it in and they could look at it immediately. Of course the battery was dead and required replacement. In less than 45 minutes and for under $400, I was back on the road. My Prius drives great, almost like new.
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My friend referred me to Crossroads for some major car repairs, and I am very happy with the service
and value I received. It’s great to know my little car will go for another 15 years! -Happy Toyota owner.
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