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SureCritic / Entretien de la voiture / Downtown Auto Repair
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Downtown Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(826 Avis)
90
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
89%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

DOWNTOWN AUTOMOTIVE - Keeping you safe on the road! DOWNTOWN AUTOMOTIVE - Keeping you safe on the road!

Catégories
Entretien de la voiture, Vidange, Réparation de transmission
Contact
(541) 343-4225
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
407 E 11th Ave Eugene, OR 97401
Obtenir des directions
Downtown Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(826 Avis)
Écrire un avis
Avis récents
CR
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Chris R.
Junction City, OR
Volkswagen Passat
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Always reliable
10 years a customer, always great service.
Client vérifié
Eugene, OR
Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Quality work and courtesy makes good business
We will definitely come back as we appreciate their efficiency and friendly interaction with us.
JP
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Joseph P.
Toyota Sequoia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Very Knowledgeable and Professional and trustworthy.
Perfect Crew for Auto Repairs. I have been there before and will again. The folks at Downtown Auto have many years of experience and knowhow. Always happy.
DS
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Doreen S.
Eugene, OR
Volkswagen Tiguan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Fast and friendly
I’m so glad Wes and Luis could get me in same day I called and had my rear brakes replaced by the next afternoon! Wes is definitely such a doll, he drove me home and we had a great chat about cars and trucks, very knowledgeable for a young man. Luis is so experienced and like an old friend I’ve known for years. I’ll be checking in with them for future car service!
AV
Alex V.
Eugene, OR
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
Catégorie : Service
Alex said they have good service and do the work in a timely manner.
Recommandé
Client vérifié
Eugene, OR
Volkswagen Jetta Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
VW Car and Driver Very Happy
Quick, full scope work, good communication. Appreciate receiving a Lyft after dropping off the car and getting personably picked up when the car was ready! I've experienced a handful of the larger shops missing key requests and not completing the work thoroughly but here they get it all done efficiently. Called midday and they got me in and out the very next day. It was icing on the cake when I dropped the car off and they immediately did small things they could& were offering to show me how to do them, then asked if Id like the time for my clock fixed. It was a relief seeing how familiar they were with VW settings, etc.
BF
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Beth F.
Eugene, OR
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2025
client vérifiéVérifié Client
10
Great service
Always get good service. Luis is the best!
JR
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Jamyrion R.
Coos Bay, OR
Audi A5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2025
client vérifiéVérifié Client
10
Above and Beyond Experience
Got told numerous times by other places theres no leak and everything should be fine after forking them hundreds to figure out why my car isnt working correctly. One visit with these guys and they located the issue no problem and were even SUPER generous in their pricing of labor and services! I initially couldnt afford the work needed to be done but he presented me with 2 options to get it paid to make sure i hit the road safely!
JS
Jessica S.
Oregon
Chevrolet Tahoe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
Catégorie : Service
Jessica said they are reliable, personable, educated, and their service is fast.
Recommandé
CH
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Charles H.
Coos Bay, OR
FIAT 500L
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2024
client vérifiéVérifié Client
10
2014 Fiat 500L
Still the gold standard. We’d been ignoring a few issues needing attention so the repairs took a bit longer than expected, but we’ve got the little Italian back now and she’s singing like Pavarotti again! Thanks!

Charles Hurbis, MD
SW
Sarah W.
Eugene, OR
Volkswagen Jetta Sedan
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/27/2024
client vérifiéVérifié Client
Catégorie : Service
Sarah said the service was good but it wasn't out of this world, there could always be room for improvement. She has recommended them.
Recommandé
Client vérifié
Eugene, OR
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2024
client vérifiéVérifié Client
9
Great, informative
Everyone was very informative, same day repair plus good work.
JJ
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Janeen J.
Eugene, OR
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2024
client vérifiéVérifié Client
10
walked in with mystery noise
I was happily surprised that they were able to fix my car the same day I walked in.. and fixed several other brake issues! The car brakes much better, steering is crisp and no more weird car noises! I really appreciate your customer service and willingness to educate me about my car!
JH
Jackson H.
Eugene, OR
Ford Taurus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2024
client vérifiéVérifié Client
Catégorie : Service
Jackson said they are quick and super easy to work with.
Recommandé
HP
Hazell P.
Eugene, OR
Acura MDX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2024
client vérifiéVérifié Client
Catégorie : Service
Hazell said they were really good. They had great service, they got it done, and they were very communicative.
Recommandé
1-15 sur 826 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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