I had such a great experience here! The customer service was excellent from start t
o finish. Everyone was friendly, professional, and welcoming, and the service was incredibly fast. They made the whole process easy and stress-free. I really appreciate the great experience and would definitely recommend this shop to anyone looking for honest, friendly, and efficient service!
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I am a long time customer and this shop has the mechanics I trust. They provide reliable, thorough se
rvice. Alan manages a honest, reliable business.
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6570 N Telegraph Rd
Dearborn Heights, MI 48127-3219
4,9
(58 Avis)
AH
Great service!
Alternator went out on our Lexus on our way home to Northville. Pulled into Tel-Ford at 4:45 pm. Owne
rs sent someone out to obtain parts, drove us to an Italian restaurant, and completed work and picked us up by 6 pm. Good price and fantastic, friendly service.
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I have been coming here for years. I had a couple chronic slow leaks on my passenger tires. Someone h
ad helped me fill them and, even to my untrained eye they looked overfilled. This sent me in a panic to Graham (this was all on a Friday am). As soon as I got there the receptionist said they were pretty filled and might not get to it until Monday, but offered me a courtesy car so I would feel safe driving. I went back home and, later that afternoon, was surprised to hear that they had changed the oil and rotated the tires (I had mentioned I knew I would have to schedule that) and meticulously checked for tire leaks. I was surprised with a low bill and instructions that if the tire light ever went on to come right in. I have had an (unwillingly) hectic summer. Through their kindness and concern for my safety I got rid of one more task done which was a big bonus for me. This is the kind of small community values and service you hardly see anymore. And should be recognized.
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As always Randy was very professional , informative and helpful getting my truck serviced . Althoug
h it was just an oil change , tire rotation and air filter , service is always good.
Thank you
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Although I am a factory train technician, there are some jobs that I don’t have the equipment for or
time to complete. Each time I bring my vehicles over for service and repair, I’m always greeted with a smiling face and kept abreast of the progress with the comp completion time. In today’s crazy world, it’s nice to have a business that you can trust to do to the job properly, the first time and not take advantage of people that put their faith in others. Keep up the great work.
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