Westside Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.Westside Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.
ATTENTION READER: DO NOT BUY A CAR HERE! This review is based on my personal experience with the dealership. THERE'S A REASON THEY ONLY HAVE 2 STARS ON HERE!
Dealership is run by people who simply do to care about you. Just chasing sales. It's a dealership so I didn't expect them to care but the audacity is unreal.
I was in the market for a vehicle, I reached out and every day I would get 5+ calls, texts, emails about buying a car from them.
I finally drove up two hours from Orlando to Jax to buy a car. They had to bring the car over from a sister dealership. In the two hours I drove there, the car was not on property when I arrived.
I was forced into buying a "family plan" (funny name since they don't give a crap about you) because the family plan was "already attached to the vehicle and they couldn't sell the car without it because they already pretreated the car, put on door guards and had the vin number etched in all the windows.
Family plan comes with an app to access all your "exclusive features" .
My sales person Simona had no idea on how to use it or even activate it. I got the run around for a week to get any information on it. I finally asked the the GM Colby and things got even worse. He said he would take care of the issue but then ghosted me for a week.
I was fed up and tired of waiting because I needed the info on the family plan because not even a week after getting the car, the door guards were peeling off. I reached out to the companys CEO's sons, Marc and Jack Jr (who run the business at the corporate level) and they said they would investigate. Colby called me the same day and addressed half my issues. Said he would get back to me by end of day 8/12. It is now 8/20 and haven't heard a peep from Colby.
BUT BEFORE I BOUGHT THE CAR I HAD SIMONA AND HER MANAGER BLOWING UP MY PHONE! But now that I've left, they don't want anything to do with me and clearly chasing the $$$.
Sucks you can't trust any car dealerships, not even family owned ones. You would think they would want long time customers who come back to buy cars multiple times but no, they just want the one and done, chase the commission check and then move on to the next person.
Do not buy a car from here. Read the other reviews. You will regret it.
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Dealership is run by people who simply do to care about you. Just chasing sales. It's a dealership so I didn't expect them to care but the audacity is unreal.
I was in the market for a vehicle, I reached out and every day I would get 5+ calls, texts, emails about buying a car from them.
I finally drove up two hours from Orlando to Jax to buy a car. They had to bring the car over from a sister dealership. In the two hours I drove there, the car was not on property when I arrived.
I was forced into buying a "family plan" (funny name since they don't give a crap about you) because the family plan was "already attached to the vehicle and they couldn't sell the car without it because they already pretreated the car, put on door guards and had the vin number etched in all the windows.
Family plan comes with an app to access all your "exclusive features" .
My sales person Simona had no idea on how to use it or even activate it. I got the run around for a week to get any information on it. I finally asked the the GM Colby and things got even worse. He said he would take care of the issue but then ghosted me for a week.
I was fed up and tired of waiting because I needed the info on the family plan because not even a week after getting the car, the door guards were peeling off. I reached out to the companys CEO's sons, Marc and Jack Jr (who run the business at the corporate level) and they said they would investigate. Colby called me the same day and addressed half my issues. Said he would get back to me by end of day 8/12. It is now 8/20 and haven't heard a peep from Colby.
BUT BEFORE I BOUGHT THE CAR I HAD SIMONA AND HER MANAGER BLOWING UP MY PHONE! But now that I've left, they don't want anything to do with me and clearly chasing the $$$.
Sucks you can't trust any car dealerships, not even family owned ones. You would think they would want long time customers who come back to buy cars multiple times but no, they just want the one and done, chase the commission check and then move on to the next person.
Do not buy a car from here. Read the other reviews. You will regret it.