David has been taking care of my S 2000 since we moved to Florida six years ago. He gives us full and complete information, and even tells us things we should be aware of but don’t need to do right now. The car is always in great shape when we pick it up. He goes that extra mile.
The access to service was great. I was able to get right in. I had trouble viewing the quote in the pdf. We agreed to one price for service, but the price was much different when we came to get the car. That was disappointing. The service was great though and the car seems to be in top form.
Another repair finished on time and under the estimated coat
My car required a repair that was done on time and under the estimate. The staff is always friendly and goes over what was done and anything found while my car was being served
I do not know what kind of Popeye Spinach they used on the car. But it feels more stable, drives better the response is fantastic during acceleration in traffic and I no longer feel like is going to break down at any moment because of the shakiness. I still have some minor things that I need to finish, however their level of excellence and Integrity cannot be found nowadays. NO SURPRISES, NO OOPS! when it comes to paying. What they quote is what you pay. They do not keep your car forever and 3 days, if they say 1 day, it's 1 day.... I am beginning to enjoy my car so much more now than before. And for a single woman on a tight budget that is very important to me.
They even replaced bulbs on my license plate area that were not working. They found corrosion on my battery terminals and cleaned them and put on a corrosion preventive. I get such good treatment at Japanese Auto Specialists that I leave with the feeling of gratitude that I have the good fortune to have them keep my car in the best condition it can be in. It gives me peace of mind and David Genchur is a perfectionist. He stand behind their work completely. He explains everything I ask about with friendliness and sometimes funny stories. They are a great place to take your vehicle to for big or small needs.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
