When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more
Vérifié ClientHi Chris Sullivan,
Thank you for your feedback. We're sorry to hear you initially left feeling uncertain about the repair, even after replacing the worn wheel bearings and servicing the brakes. We understand how important it is to feel confident in your vehicle’s performance—especially after making a significant investment.
We noticed that you didn’t return for a follow-up visit as planned, so we hope that means the noise resolved itself and the repairs did, in fact, address the issue. If anything changes or you're still experiencing concerns, please don’t hesitate to reach out. We're here to help and always happy to follow up.
Thank you again for your business and for giving us the opportunity to work on your F-150.
Best regards,
Brian Bowersock - West Automotive Group