Lynn Quiding made it right and followed up even a second time!
I've only purchased cars from McCord's Vancouver Toyota, I own 2 cars from them and couldn't be happier. The free car washes, the Toyota care service being a fantastic value and the happy faces anytime I walk in makes me feel like part of a family. Lynn went above and beyond, I contacted Toyota because I was told from a card in the mail that my 15k miles free service was available, I scheduled an appointment and the man at the desk tried to charge me, I opted out of the service and contacted Toyota. They got back to me right away, and are mailing me a free oil change voucher. These small things are what cause me to recommend all my friends and continuing buying cars from this company.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Thank you Lynn!