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Utica Wear Master

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(261 Avis)
100
Écrire un avis
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Détails du score

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
4%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5
6
Total des ReScores™
4,3
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

Utica Wear Master is conveniently located in Utica, MI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Keywords: Auto Repair, Brake Repair, Tune Up, Muffler, Suspension, Oil Change, Alignment, Shocks and Struts, Cooling System, Flush, Air Utica Wear Master is conveniently located in Utica, MI. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Keywords: Auto Repair, Brake Repair, Tune Up, Muffler, Suspension, Oil Change, Alignment, Shocks and Struts, Cooling System, Flush, Air Conditioning, Fleet, Fuel Injection. ...more

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile
Contact
(586) 254-3300
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
45449 Van Dyke Ave Utica, MI 48317-5677
Obtenir des directions
Utica Wear Master's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(261 Avis)
Écrire un avis
Avis récents
MH
gravatar
Michael H.
Macomb, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2023
10
Best repair shop I've ever used!
I've used many repair shops in over 4 decades of driving. Utica Wear Master is the best I've been to. Been going for years now. I'm not saying they're perfect--no place is. BUT, if there's ever a mistake made, and I mean rarely ever, this shop takes care of it and makes it right. They certainly can be trusted, and the owner has a heart for people. Love this guy. If you want great service, with honesty and a reasonable price, come here!
MW
gravatar
Michael W.
Sterling Heights, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2020
Great place to take your car
Good honest people and price is honest made my car run like new I will keep getting my car repaired here
Recommandé
BB
gravatar
Bobby B.
Utica, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/25/2020
Dont go
Charged me an inspection fee and other shops did not for this particular issue. Tried to overcharge me also, saved $200 at a different shop. Nice try
Non recommandé
CM
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CRAIG M.
Sterling Heights, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/09/2018
ISSUE MASTER IS MORE LIKE IT
My car had a great engine until theses guys revved it! Now its loud and the whole car vibrates!! Incompetence! I'll never go back.
Non recommandé
AB
gravatar
A B.
Macomb, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2017
Honest, professional.
I took my car to Wear Master after having a horrible experience at Lakeside collision. I was very happy with the customer service Ken gives all his customers. The professionalism and knowledge of Ken and the mechanics was impressive and I didn't leave there feeling like I just have been robbed. They are reasonably priced and honest and I'd recommend them to everyone!
Recommandé
CA
gravatar
Carol A.
Utica, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/04/2016
So disappointed
The first time i went there it was awesome. I had great service and paul was really nice and helpful
Then i went there again and was told i needed much work done. They didnt look to see what shape my parts were, they went off what the dealer recommended. Some parts were not needed as they had been replaced. Some parts were needed but thr cost was much. About a year goes by and i thought i would try it again. I had an oil change done anx was told i needed a motor mount and my tie rod still needed replacing. I said i would be back. I went home and thought, wait a minute i had already replaced the tie rods. They obviously didnt look to see if they were good.
So my don znd girlfriend stopped there to replace his headlight. He had the part. He thought maybe 15.00. He wasnt told the cost until after.the work was done. Then told its 40.00. Forty dollars for 5 mins of work? Seriously? He was short so he offered to leave his license while he went home to get his money. The guy said no you can leave thr girl. Who does this? So he ended up calling me because he wasnt going to leave her there. This is crazy.
Non recommandé
ED
gravatar
Ernie D.
Sterling Heights, MI
Chevrolet Avalanche
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/27/2015
client vérifiéVérifié Client
Apology accepted
I will be back.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/26/2015
Manager Intervention
I was glad to see manager intervention during my visit because I was very close to writing you guys off after the receptionist informed me that my opinion really meant nothing and I was just going to have to take her word about paying for a service fee to basically look at something. This is something I learned in Business 101 30 years ago that the customer is always right and if he isn't he should walk away thinking he is if your going to expect him to come back as a repeat customer. Just saying...

Thanks
Recommandé
Paul L. de Utica Wear Master a répondu le 01/27/2015 02:23 PM

So sorry for the confusion.  Ashley has only been with the company a few weeks and did not know that your inspection was free.  She was following the direction of the software that automatically assigns a charge to your vehicle when it enters the shop.  She was unaware that you and I had shared emails in this regards.  Please forgive us and give us a chance to service your vehicle in the future.

SJ
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Steve J.
Saint Clair Shores, MI
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2015
client vérifiéVérifié Client
Service
The service at Wear Master (Utica,Madison Heights and Royal Oak) is top notch as is the pricing and workmanship. I live in St.Clair Shores and have been going to Utica mostly for fifteen years and never had a reason to go any wear else. Good job Paul!
Recommandé
TN
gravatar
Tami N.
Sterling Heights, MI
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2015
client vérifiéVérifié Client
Excellent as always!
This place was recommended by a friend and I've been coming here ever since. Friendly, trustworthy & fair...what more could you want in a shop?
Recommandé
RW
gravatar
Roger W.
Chesterfield, MI
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2015
client vérifiéVérifié Client
Oil Change
Very friendly and was taken care of quickly.
Recommandé
AK
gravatar
Angela K.
Shelby Charter Township, MI
Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2015
client vérifiéVérifié Client
Great place!
Pleasant and ALWAYS helpful staff with efficient and cost appropriate service!
Recommandé
BM
Brittany M.
Sterling Heights, MI
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2015
client vérifiéVérifié Client
Catégorie : Service
Brittany said the service was great.
Recommandé
MP
Mike P.
Shelby Charter Township, MI
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2015
client vérifiéVérifié Client
Catégorie : Service
Mike said the business provided satisfactory service.
Recommandé
VP
Vuksan P.
Shelby Charter Township, MI
Chevrolet TrailBlazer
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/07/2015
client vérifiéVérifié Client
Catégorie : Service
Vuksan said they did a good job.
Recommandé
SD
Shanon D.
Warren, MI
Saturn Outlook
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2015
client vérifiéVérifié Client
Catégorie : Service
Shanon said everyone was very friendly and helpful.
Recommandé
1-15 sur 261 résultats
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