I was extremely happy with them at first, Jaime was super sweet, but his employees weren’t. At first, they kept my truck in the shop at night like they said they would because my door seals leak and it’s raining, but, as soon as Jaime left the employees kept it out in the rain over night and day, while Jaime didn’t know. We showed up as they closed and tried to get their attention by waving and yelling but they just ignored us and waved goodbye. I’m upset with the employees because my floors, seats and subs are soaked. Jaime did talk to his employees afterwards so i appreciate that, but i don’t appreciate being ignored, even if they were closing. Everything in the cab was ruined. (Jaime had left before them, and i’m assuming they didn’t know to keep it in the shop, or they were being lazy.) They did fix my truck tho… so that’s appreciated.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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