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SureCritic / Courtesy Subaru of Chico
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Courtesy Subaru of Chico

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(19 Avis)
81
Écrire un avis

Détails du score

5 stars
92%
4 stars
3%
3 stars
3%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
81
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(530) 345-9444
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
13310 Garner Ln Chico, CA 95973
Obtenir des directions
Courtesy Subaru of Chico's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(19 Avis)
Écrire un avis

Avis qui incluent

Avis récents
DS
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Donna S.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2024
client vérifiéVérifié Client
10
Awesome job!
Courtesy took great car to repair my car, once again. Thank you!
KS
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Kristen S.
SUBA Outback Limited Automatic PZEV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2023
client vérifiéVérifié Client
10
Outstanding service. Joshua was the best.
Attentive to detail, timely and professional.
JM
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Jean M.
SUBA Forester Touring w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2023
client vérifiéVérifié Client
10
They always provide excellent service.
I have confidence that they will provide the best service for my vehicle.
Customer service is helpful and friendly. I have always taken my car there for service as I trust that they will do an excellent job.
VS
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Virginia S.
SUBA Outback Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2023
client vérifiéVérifié Client
10
Professional and friendly
Every part of my experience was excellent.
BH
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Benny H.
SUBA Forester X Automatic w/Special Edition Pkg
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2023
client vérifiéVérifié Client
10
Excellent Service. You have a new repeat customer.
Top notch professionalism from the very beginning. Communication is what I pay attention to the most in any business deal and my experience here was top notch. Your staff was friendly, knowledgeable, helpful and provided excellent turn around time for my repairs. As for the repair quality, excellent. I see no paint defects, missing equipment or nuts/bolts, and everything aligns perfectly. Thank you for a great experience. I will not hesitate to bring my vehicle in for service in the future.
GL
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Grace L.
SUBA Ascent Touring w/7-Passenger Seating
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2023
client vérifiéVérifié Client
10
Very good
Service was good
KW
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Kenneth W.
SUBA Ascent Premium w/7-Passenger Seating
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2023
client vérifiéVérifié Client
10
Thanks, Josh!
The staff were friendly, helpful and informative. The whole process was without unnecessary hassle on my part. The quality of the work done was excellent.
SH
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Sandy H.
SUBA Impreza w/Continuously Variable Transmission
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2023
client vérifiéVérifié Client
9
Staff w great attitudes that go out of their way to provide excellent customer service and meet their customers needs!
Great staff w positive attitudes that go out of their way to meet their customers needs and getting a free car wash w any service and a detailing service w a collision repair at no extra cost! They even took me to my medical appointments in their free shuttle so I wouldn’t have to Uber!
CF
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Carrie F.
SUBA Outback Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2023
client vérifiéVérifié Client
10
Awesome Service!
I had a really great experience with my windshield replacement. The whole team was very professional, efficient and wonderful. They went above and beyond making my car look fantastic. Best service I’ve ever had!
DD
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David D.
SUBA Forester Premium w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2023
client vérifiéVérifié Client
10
Very helpful staff and quality repair
Josh was very helpful getting my appointment scheduled and the repairs done on time. I had a weird situation with my insurance and a tight timeline so I appreciated the accommodation. They also cleaned my vehicle inside and out after the repair. That was a nice touch.
JK
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John K.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/02/2023
client vérifiéVérifié Client
5
Long service time, inadequate communication
The repair itself was excellent. Communication was sparse, non-specific and seemed mostly canned/auto-generated. They had the vehicle for 3 full work weeks and still couldn't finish on time AND didn't communicate that fact until the end of the day.
MF
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Michael F.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2023
client vérifiéVérifié Client
10
Driver Gave Golden Review
One of my drivers who have been to this facility many times asked me to rate this survey well if i got one.
He must have been very impressed with the service this time around.
CP
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Cassie P.
SUBA Forester Touring w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2023
client vérifiéVérifié Client
10
Cracked Windshield Replacement
Had a great experience. They were timely and helpful when scheduling and allowed me to drop off and pick up exactly when worked best for me. They even allowed me to schedule and oil change while they had my vehicle for the repairs. Great experience, and the finished project looks great as well!
DW
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Diane W.
SUBA Outback Limited PZEV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2022
client vérifiéVérifié Client
10
Great service
On time
Friendly
Good communication
PH
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Peter H.
SUBA Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2022
client vérifiéVérifié Client
10
Cracked windshield replacement.
Everything went well, from start to finish with Josh. Better than anticipated.
1-15 sur 19 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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