business image

Triton Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(89 Avis)
83
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
4,5
Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

À propos

Keeping in tune with the small town, big personality feel of Greenfield, Massachusetts, is Triton Automotive, your one-stop-shop for preventive maintenance and general auto repairs. We are a community-centered car care center that opened in 2019.

Our business may be new, but we are not new to the business! Founder, Jeremy Ainsworth,
Keeping in tune with the small town, big personality feel of Greenfield, Massachusetts, is Triton Automotive, your one-stop-shop for preventive maintenance and general auto repairs. We are a community-centered car care center that opened in 2019.

Our business may be new, but we are not new to the business! Founder, Jeremy Ainsworth, has over 25 years in the automotive industry diagnosing and repairing all makes and models. His unwavering dedication and high standards influence all aspects of our business, from exceptional customer service to quality work. Having worked in the dealership and repair shop realm of the auto world, Jeremy is truly an expert in cars, trucks, vans, and SUVs. Diagnosing and repairing vehicles is his passion, and he extends his enthusiasm to the rest of his team and his customers. He began his career after graduating from Franklin County Technical School in 1999. Jeremy has always had an interest in cars, and his certification in Automotive Service Excellence (ASE) attests to his experience and skill.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(413) 774-4753

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
381 High St Greenfield, MA 01301
Triton Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(89 Avis)

BV
Blake V.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Friendly service with clear explanations
We are very happy with the service, with the friendliness of the staff, and with the clear explanations of the work that they did.

HD
Heather D.
Dodge Promaster 2500
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/20/2025
client vérifiéVérifié Client
8
Nice place
They took my van in at the last minute when my usual garage canceled on us before a long trip. I had an oil change and my AC recharged. The staff was very accommodating and pleasant. It’s a bit pricey, but it was last minute so I didn’t complain. Nice place overall

NM
Nancy M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Triton Automotive review
The staff has always been up front regarding issues with my vehicle. They are kind. They are reliable. Their work is done in a timely manner.

LP
Leslie P.
Greenfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
best auto repair and maintenance
great work as usual. i like thdt they look out for issues before they become disasters

BM
Bob M.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2025
client vérifiéVérifié Client
10
Outstanding work
Outstanding work

MD
Meka D.
Bernardston, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2025
client vérifiéVérifié Client
10
Great Service
I’ve been going to Triton Automotive for a few years now and they are always very friendly and amazing! I always feel they’re reasonably priced and trustworthy. I would highly recommend Triton Automotive to anyone looking to get work done on their car!

NB
Nancy B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
Great service
As a woman, I’m always leery to walk into an auto repair garage. One never knows if they’re going to get a fair deal or not. This place is amazing! Very friendly, very professional, and very reasonable.

SD
Scott D.
Chevrolet Silverado 1500 1/2 Ton
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2025
client vérifiéVérifié Client
10
Customer Care
The reason I continue to use Triton is that in addition to their quality work, they are transparent and make decisions with the customer out of respect of their finances. They are very affordable and they have my loyalty.

RM
gravatar
Rob M.
Turners Falls, MA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/02/2025
1
Disappointing
They need to work on their customer communication and transparency. I just had my kid use them for the first time ( I payed the bill) and they generally do good work. However when I went to pay I was presented with a bill and tried to use the 10% AAA discount on Labor. They claimed it only reduced my bill by a few dollars. I paid and left and when checking over the bill at home later, the Math wasn’t working out. When I disputed the bill they had me come back and presented me with the same bill but with different charges. For example I was now paying 35.77$ for shop supplies instead of the 11.43$ listed on the original bill. Look, the discount was for only 28$ total so I’m not even trying to trifle over such a small amount. It was the general attitude and the different charges that have completely turned me off to these guys. plus we had to resort to hounding them to get the repairs done. Beginning of the week they said ( here we are in the middle of the week and still calling them for answers.). They’ve been better in the past. The bill thing is really what’s bothering me. How can there be 2 different bills? I think they just manipulated it to make their math work out. Probably regretting their involvement with AAA. Meanwhile I’ll be looking for a new repair shop. What a bummer. All it takes is one bad experience………

DT
Deven T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
No problems
Tried to fix the problem myself and they helped clean up after my mess. Extremely professional staff and more than fair bill for the work.

MS
Michael S.
Greenfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
They are
The best. Highly recommend

PB
Paul and Elaine B.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Great service
Great, convenient service!

RM
Ron M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Loyal customer
Great, Honest, Professional,

AK
Anthony K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
9
A job well done
Went in for a replacement sensor, was incorrectly diagnosed by another mechanic; was informed of the actual problem, and taken care of at a much cheaper cost than I anticipated; I love this place!

JH
Joanne H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Triton Auto
Excellent service as always.
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