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Triton Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(73 Avis)
83
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
4,5
Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

À propos

Keeping in tune with the small town, big personality feel of Greenfield, Massachusetts, is Triton Automotive, your one-stop-shop for preventive maintenance and general auto repairs. We are a community-centered car care center that opened in 2019.

Our business may be new, but we are not new to the business! Founder, Jeremy Ainsworth,
Keeping in tune with the small town, big personality feel of Greenfield, Massachusetts, is Triton Automotive, your one-stop-shop for preventive maintenance and general auto repairs. We are a community-centered car care center that opened in 2019.

Our business may be new, but we are not new to the business! Founder, Jeremy Ainsworth, has over 25 years in the automotive industry diagnosing and repairing all makes and models. His unwavering dedication and high standards influence all aspects of our business, from exceptional customer service to quality work. Having worked in the dealership and repair shop realm of the auto world, Jeremy is truly an expert in cars, trucks, vans, and SUVs. Diagnosing and repairing vehicles is his passion, and he extends his enthusiasm to the rest of his team and his customers. He began his career after graduating from Franklin County Technical School in 1999. Jeremy has always had an interest in cars, and his certification in Automotive Service Excellence (ASE) attests to his experience and skill.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(413) 774-4753

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
381 High St Greenfield, MA 01301
Triton Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(73 Avis)

IS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
The best in town!
Jeremy and his crew are extremely kind, professional, and helpful. I have taken both of my vehicles here for some repairs. They get it done quickly and if for whatever reason something isn’t right, you can just take it back and they’ll fix it.

A little pricey, but worth every penny.

CB
Chuck B.
Mazda 2
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/03/2025
client vérifiéVérifié Client
8
Good experience again
This is my third visit with Triton. They have always been professional, courteous, and good communicators. There are other repair shops closer to me, but I will continue to use Triton‘s services.

BM
Bob M.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Outstanding service, knowledgeable people and small town feeling.
Outstanding work and professional service.

AM
Amanda M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Thank you
We have gone to Triton numerous times now and have always been happy. They are friendly. Their prices are comparable if not cheaper than other places. They’re very warm and friendly on the phone even when you don’t know what you’re talking about. Just a pleasure to deal with when you have to get your vehicle fixed

DC
David C.
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Trintan auto repair
I really appreciated the fact that they provided me a ride back to work and picked me up afterwards. Very pleasant group of guys. I will be going back for more work in the future

JH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Great service
Good communication, fair priced and will continue to do business with them.

NC
Ngawang C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Awesome
I am very happy for the service and the whole appointment booking process.

BM
Bob M.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2024
client vérifiéVérifié Client
10
Best small town service.
Best, fast, knowledgeable and fast service. Small town professionals. Would not go anywhere else.

BM
Bob M.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2024
client vérifiéVérifié Client
10
Excellent and friendly service best in the area. Would recommend to all.
Excellent friendly service would recommend to any and all.

KT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Works
Great job

AG
Alyssa G.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/09/2024
client vérifiéVérifié Client
0
Waste of time
Called triton 10/28/24 and scheduled an apt to replace my PCV valve in my 2018 Rav4 and an oil change for 11/7/24 (earliest they could get me in).

I explained to them I purchased this car about 2 1/2 months ago, and the car has been burning oil. I've been very stressed about it and was advised by the dealership I purchased the car from to replace the PCV valve.( No, the dealership would not help me out, sadly)

I got a quote from triton for around 120$.

Dropped my car off around 6:45am so they had the day to work on it. I was called at 1pm and told that they would need to take out my Intake manifold to replace the PCV vavle and that it would be a long job, about 4 hours and that it would cost around 500$.

Obviously, I wasn't happy, but I said go for it after they told me they could have it done the same day. This this is the 3rd oil change I've had to get since having the car only 2.5 months, i really wanted to see if this would fix my problem and I waited almost 2 weeks to have this done.

I got another call at 3:30pm and was told that the job was too big and we just did the oil change and your car is ready to be picked up.

Why would they call me at 1pm to confirm with me the price change and the job complicity if they weren't going to be able to do it?! I waited almost 2 weeks for this appointment, dropped my car off before they opened, and they just wasted my time.

There is absolutely no reason why I wasn't called sooner to be told the job wasn't getting done.

I won't be coming back here.

AG
Alex G.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/09/2024
client vérifiéVérifié Client
0
Broke abs
After fixing exhaust, the abs lights were on and they did nothing to fix it.

CB
Chuck B.
Ford F150 1/2 Ton - Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2024
client vérifiéVérifié Client
9
Trustworthy
Work done on vehicle was completed within time estimate and estimated cost.

CH
Cassie H.
Honda Accord
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/02/2024
client vérifiéVérifié Client
0
Not a good experience
Brought my car here 2 times and both times I was told my car would be ready by a certain time and it wasn’t I had to wait for hours had an 8 am appt and my car wasn’t even worked on until later cause they mixed up the keys all they did to fix the horrible experience was a free oil change

BM
Bob M.
Turners Falls, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2024
client vérifiéVérifié Client
10
Friendly family owned business
Have purchased two cars from Jeremy and had cars serviced both purchases and work being top shelf no shortcuts. Would recommend to friends and family. Need more like Triton Automotive.
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