business image

Texan Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 229 Avis)
76
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
82
Total des ReScores
4,7
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

Our state-the-art Service Center will keep your vehicle in excellent condition, and our friendly staff will make every visit to Texan Hyundai a pleasant one. Texan Hyundai is located in Rosenberg, TX, just outside of Houston. Call us today or visit our website to schedule a service appointment! Our state-the-art Service Center will keep your vehicle in excellent condition, and our friendly staff will make every visit to Texan Hyundai a pleasant one. Texan Hyundai is located in Rosenberg, TX, just outside of Houston. Call us today or visit our website to schedule a service appointment!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(832) 586-8600

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
27309 Southwest Freeway Rosenberg, TX 77471
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 229 Avis)

KA
gravatar
Ken A.
Missouri City, TX
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/27/2023
1
Catégorie : Service
No License Plates
Bought a new car 2 months ago and still no license plates. Will be driving car with expired temp plates.
Called on a Monday after 7 weeks and was told plates will be in Thursday or Friday. Stopped by Friday and no plates.
Don’t seem to care temp. Plates will expire.
Not happy.

MR
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Marta R.
Fulshear, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/26/2023
0
Catégorie : Service
Mal Servicio
Vendedores poco profesionales

HX
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Honor X.
Houston, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2023
10
Catégorie : Service
Great service
Hyundai palisade 2023 are hard to get period, but they have great stock and if they dont have it they will get it asap. I had been looking and waiting for 2 months plus.

Alvaro and Esther were amazing. The whole team came together and made it happen and delivery was 3 days for my hyundai palisade xrt 2023. Black on black n they added in beautiful red calipers and tint because they r great! I love their service.

BH
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Butt H.
Houston, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/25/2022
0
Catégorie : Service
Nightmare on trash street
It’s is practically a Brothel! If you don’t just go along with the stupidity and you stand up for what’s morally correct or stoop to their level or sleep with management for cars or money they will make up lies and run you out and give you horrible reviews after your gone!!! When I say stay away I mean FAR AWAY run … oh yea also racist and always your promised promotion will go to a new non non experience new kid that is a family friend that makes there own schedule actually the name fits cause it’s ran just like the Texans football team… just trashy there are two people in the whole place that are good morally correct people the rest thank God on fb when they make there money by being crooks while they cheat on there spouses and or steel from the company if the owner would show up for a couple whole days he would know his bottom line should be way more but guess when you just have two much money and no sense or morals it doesn’t matter it’s ran on lies greed and white privilege if you have a never ending supply of tampons and bandades and are blind and deaf give it a whirl but still wear your rosary and bring holy water cause they suck the life right out they are part of the reason this country is where it’s at!!!!!!! Go Brandon ??

BH
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Butt H.
Houston, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/25/2022
0
Catégorie : Service
Nightmare on trash street
It’s is practically a Brothel! If you don’t just go along with the stupidity and you stand up for what’s morally correct or stoop to their level or sleep with management for cars or money they will make up lies and run you out and give you horrible reviews after your gone!!! When I say stay away I mean FAR AWAY run … oh yea also racist and always your promised promotion will go to a new non non experience new kid that is a family friend that makes there own schedule actually the name fits cause it’s ran just like the Texans football team… just trashy there are two people in the whole place that are good morally correct people the rest thank God on fb when they make there money by being crooks while they cheat on there spouses and or steel from the company if the owner would show up for a couple whole days he would know his bottom line should be way more but guess when you just have two much money and no sense or morals it doesn’t matter it’s ran on lies greed and white privilege if you have a never ending supply of tampons and bandades and are blind and deaf give it a whirl but still wear your rosary and bring holy water cause they suck the life right out they are part of the reason this country is where it’s at!!!!!!! Go Brandon ??

SR
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Sylvia R.
Rosenberg, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
I was happy with my service as always.
I went in to have my driver window checked. They fixed my window motor before it completely went out.
I was very happy and at no charge. Thank you!!!!
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 04/08/2022 08:37 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Client vérifié
Houston, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/05/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
service
Nice new service center.
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 04/06/2022 05:15 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

LW
gravatar
Lelia W.
Edna, TX
2021 Hyundai Sonata Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always a pleasure
The service department is always responsive and professional, making my car maintenance painless! Thank you Texan Hyundai
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 04/04/2022 09:20 AM

It is always great to see you and thank you for the great review. 

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

PD
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Pranav D.
Fairchilds, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/03/2022
Type de service : Repair
client vérifiéVérifié Client
7
Catégorie : Service
It was better experience
Good
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 04/04/2022 09:28 AM

Thank you for filling out the review. I do apologize for the wait time while preforming the repairs.  

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Client vérifié
Richmond, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Excellent service nice people.
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 03/31/2022 10:07 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Client vérifié
Wallis, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Exceptional Customer Service
The overall service at Texan Hyundai is exceptional. From the salespeople to the service department, everyone goes the extra mile to make sure you are completely satisfied before you leave. Keep up the good work
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 03/30/2022 05:29 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

HG
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Helen G.
Katy, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very professional staff
Technician was very understanding and professional
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 03/28/2022 07:24 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Client vérifié
Rosenberg, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/25/2022
Type de service : Repair
client vérifiéVérifié Client
0
Catégorie : Service
Warranty not honored
I was lied to about the problems wit my car until my husband stepped in. He’s a mechanic and knew exactly what was wrong. The tech didn’t want to listen. He was argumentative. Needless to say my warranty was not honored and I will never buy from Hyundai again.

Client vérifié
Matagorda, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Customer Service
Was in and out quickly and service was great!!
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 03/21/2022 04:59 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

JH
gravatar
Jatis H.
Sugar Land, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
No words are necessary.
Sean S., Fixed Operation Director de Texan Hyundai a répondu le 03/21/2022 05:03 AM

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.