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Porter Customs LLC

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(176 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX. Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX.

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(281) 546-9921

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
2638 5th St #13 Stafford, TX 77477

Affiliations

ASE
Porter Customs LLC's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(176 Avis)

DB
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DeAndrea B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Car Maintemce
Cuatomer Service is always amazing

AV
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Andrea V.
Houston, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
10
Awesome
AWESOME team!!
Over and above with explaining everything about my truck!
Highly recommend them. Great experience. I'm definitely returning for all my vehicle needs.
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:44 PM

Andrea, thank you so much for the fantastic review! We’re thrilled to hear that our team went above and beyond to explain everything about your truck and that you had a great experience. Your recommendation means a lot to us!


AV
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Andrea V.
Houston, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
10
Awesome
AWESOME team!!
Over and above with explaining everything about my truck!
Highly recommend them. Great experience. I'm definitely returning for all my vehicle needs.
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:43 PM

Andrea, thank you so much for the fantastic review! We’re thrilled to hear that our team went above and beyond to explain everything about your truck and that you had a great experience. Your recommendation means a lot to us!


WT
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Willie T.
Missouri City, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
10
Running like a dream
Thanks Porter Customs and staff. My check engine light is off and my 2002 Toyota 4Runner is running nicely
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:42 PM

Willie, Thank you so much for your feedback! We’re thrilled to hear that your 4Runner is running smoothly. It’s always a pleasure to help get vehicles back in top shape, and we appreciate your trust in our team!


WT
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Willie T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Outstanding
Once again I’m back on the road thanks to Porter Customs. My check engine light came on and the part needed would not arrive until the end of the month but Marcus had it expedited and it arrived sooner and now all is well. Great job Porter Customs.
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:41 PM

Willie, Thank you for the amazing review! We're so glad to hear that Marcus was able to expedite the part and get you back on the road sooner than expected. We always aim to provide quick and reliable service, and it’s fantastic to know we were able to meet your needs. We truly appreciate your trust in us!


CD
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Very helpful and friendly
Very helpful and understanding. Willing to help out in any way possible. Great team
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:40 PM

Charles, thank you for the wonderful feedback! We’re so glad to hear that our team was able to assist you and make your experience a positive one. We always strive to be helpful and accommodating, and it’s great to know we hit the mark for you!


PE
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Pamela E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Exemplary Service
I went Porter Customs without an appointment and the service provided was awesome, Marcus explained everything that was going on with my vehicle and made suggestions as to what needs to be done in order of priority. This is actually the first time I went to a mechanic shop and didn't feel like I was being ripped off. Thank you, much appreciated
Marcus P. de Porter Customs LLC a répondu le 04/04/2025 03:39 PM

Pamela, Thank you so much for your kind words! We’re thrilled to hear that we were able to provide you with clear explanations and helpful suggestions for your vehicle. It’s always our goal to provide honest, transparent service, and we’re glad to hear that you felt comfortable and valued! We truly appreciate your trust in Porter Customs!


WT
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Willie T.
Missouri City, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Mercedes Benz 2013 ML350
Excellent Job Marcus and team. Once again, the crew at Porter Customs did an outstanding job on my Ml 350. The car had to be brought in because of a defected engine coil and they delivered again. The car is running like it did when we first purchased it. I am so satisfied with the professionalism at Porter Customs. Marcus Thanks.
Marcus P. de Porter Customs LLC a répondu le 03/19/2025 10:05 AM

Willie, Thank you so much for your kind words! We’re thrilled to hear that your ML 350 is running like new again. Marcus and the team take great pride in providing professional service, and it means a lot to know that we met your expectations. We truly appreciate your continued trust in Porter Customs, and we’re always here to help whenever you need us. Thanks again for choosing us!


WT
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Willie T.
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Toyota 4Runner
Once again, the crew at Porter Customs did an outstanding job on my Toyota forerunner. It looks new and it runs great. Amazing job.
Marcus P. de Porter Customs LLC a répondu le 03/19/2025 10:05 AM

Willie, Thank you so much for the amazing feedback! We're thrilled to hear that your Toyota is looking and running great. It's always a pleasure to work on your vehicle, and we're so glad you're happy with the results. We appreciate your trust in Porter Customs!


JP
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Joyce P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Complete brake job needed.
The shop need a terrific job in getting me up and running fast. The problem with the car was petty much diagnosed through phone call. Marcus actually stayed late to receive my car when I had it towed to him. Video was massaged to me showing and explaining actually job. Very impressive. Car is driving much smoother and no problems. I’m happy Houston driver now.
Marcus P. de Porter Customs LLC a répondu le 03/19/2025 10:03 AM

Joyce, Thank you so much for your kind words! We're thrilled to hear that we were able to get you back on the road quickly and that you're happy with the results. Marcus and the team always strive to go the extra mile, and we're glad it made a difference for you. It's great to know your car is running smoothly again, and we truly appreciate your feedback and five- star rating!


GS
Gloria S.
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Always exceeds expectations and appreciate your diligence to provide awesome service
Appreciate your support
Marcus P. de Porter Customs LLC a répondu le 03/07/2025 09:55 AM

Gloria, we love to read the kind words you left about your service! Thank you for the feedback and five-star rating!


KB
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Keeyshia B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Exceptional
Porter Customs is always one call away. Marcus is a true and honest business man. He is always trying to help and not get over on his customers. I will always be a customer of Porter Customs.
Marcus P. de Porter Customs LLC a répondu le 03/07/2025 09:54 AM

 We are thrilled you had a great experience with us thank you so much for sharing Keeyshia!


SG
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Susie G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Christina is back on the road
Was here a few years ago was recommended by a co worker . Honest and genuine very knowledgeable and extremely helpful. Thank you for repairing my XT5 I truly appreciate the updates . Will be a returning customer and I do highly recommend Porter customs thank you very much!!!!
Marcus P. de Porter Customs LLC a répondu le 03/07/2025 09:53 AM

Dear Susie, thank you for recommending us in your review! We’re glad we made your experience with us a great one!


CH
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Cheryl H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Professionalism
The work was done quick and I was always notified of what was needed to be done, pro's and cons of the situation and given an overall review to understand what was going on
Marcus P. de Porter Customs LLC a répondu le 03/07/2025 09:52 AM

We greatly appreciate your five-star rating Cheryl! it was a pleasure to have you as a customer!


JM
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Jeana M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Trusted to receive the best service
I have never been disappointed with the service received from Porter's. They go beyond always keeping you informed throughout the process; all surroundings are always clean, and nothing but professionalism is displayed by all staff.
Marcus P. de Porter Customs LLC a répondu le 03/07/2025 09:47 AM

Thank you so much for your incredibly kind words and for awarding us a five-star rating Jeana! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.