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SubieGurus

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(2 272 Avis)
98
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” Shop Foreman and Co-Owner, Logan Hoskins, has over 15 years of experience and factory service training with the Subaru brand. He was formerly titled “Subaru Senior Master Technician”. This designation takes years of classroom training, service hours, and a lot of dedication to one brand. He is also accredited as a “Master Technician” from the group Automotive Service Excellence. He is a go to technician in Northwest Arkansas for Subaru specific questions and it is safe to say he puts the Guru in our name.

Service Desk Manager and Co-Owner Justin Bulla also has many years of experience, also with the Subaru brand. From a start in the sales department, he worked his way around many different positions within a dealership from buyer, to inventory manager, to assisting in the preparation and reconditioning of vehicles for sale. While his hand hasn’t been on the wrench at a dealer, servicing and diagnosing car issues have always been a passion of his, in addition to customer service. He anchors the administrative and customer service end of SubieGurus.

Logan and Justin are Northwest Arkansas natives. They are committed to providing the best possible service to their community and beyond!
...more

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(479) 278-2845

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
218 N 1st St Rogers, AR 72756

KS
KIM S.
Rogers, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2025
client vérifiéVérifié Client
10
I love these guys
I trust no one else with my Forester. The guys at Subie Gurus take excellent care of it. If you have a Subaru you must go to Subie Gurus.

Client vérifié
Bentonville, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
Excellent service as always.
Great experience. Trust your Subaru with this company.

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
9
Mazda 6 maintenance
Clay checked my brakes and did tire patch & rotation for me. Really appreciate the communication as well. Thanks for the great service!

CB
CHRISTE B.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
client vérifiéVérifié Client
10
Perfection
Always thorough, polite and timely. Could not ask for more!

MS
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Mark S.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
client vérifiéVérifié Client
10
Rating for Subie Gurus
As usual, solid service, on time, with fair pricing. We own 2 Subarus, and the Gurus will be keeping them going for years to come!

SC
SAREA C.
Siloam Springs, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
10
My new favorite people!
I will start by saying I may be a tad emotional due to the fact that my AC quit working during the hottest week of the year… I swear I was hallucinating tumbleweeds!
These guys got me in and fixed my AC quickly. When they called to let me know it would be done faster than they initially thought, they noticed I was due for an oil change and wanted to know if I would like them to take care of that as well.
Needless to say, I was very impressed with the efficiency (even just on the phone and getting a quote) and Clay and JT were both understanding and helpful! 10 out 10 for me!!

WS
Warren S.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
10
Trustworthy
Fell our car is in good hands here. Highly recommended!

DM
Devin M.
Centerton, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
client vérifiéVérifié Client
10
Excellent service
Highly recommend. Great service- friendly, professional.

SH
STEPHANIE H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
client vérifiéVérifié Client
10
Fast, friendly & knowledgeable
They have been good to work with for my Subaru ascent and Outback. Always quick to get us in and get us taken care of, prices seem great too.

RD
ROB D.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
client vérifiéVérifié Client
10
Always Fair and Fast
I trust Subie Gurus implicitly with our Subarus. They never push things that aren't absolutely necessary, but keep us informed of items that will need to be addressed in the future so we can plan for them. Today they had our car in for an oil change and I knew they had mentioned rear brake the last time we were in. JT called to remind me and they were able to add the service while the car was in, saving us another trip. All this was done in about an hour. I highly recommend them.

DM
Dan M.
Fayetteville, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Not all hero’s wear capes…
These guys got my Baja up and running without making fun of me for attempting my own repairs. Courteous and professional and dreamy, Justins and Clay made sure that I was informed and in the loop with all of the processes. Excelsior service! I can’t thank them enough. I had my vehicle towed to them from Fayetteville as they are my go-to crew.

LG
LANDON G.
Rogers, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Catalytic Converter and Codes
On time, did what they said they would do in the timeframe they gave me. I really appreciate the quote format in and tax-and-all figure. Allows your customer to know exactly what they will be charged. I’ll be back and would send other Subaru owners their way. Great job!

MW
Mariam W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Always great service from a great group of people
Each visit has been excellent! And the wait is never excessive, in my opinion. Everyone is always helpful and attentive. And I have met other customers who were mechanics who said the SG team is excellent! BTW, the waiting room with the record player and other comforts are very cool.😊

DS
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DANNY S.
Pea Ridge, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Great service
It is great to find a mechanic shop outside of dealer service with old-school values. They have taken good care of my older Subaru for a couple of years now.

DA
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Daniel A.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
10
Still outstanding
I can't say enough about these guys. Great service. Professional, Trustworthy. No unexpected surprises or unnecessary upselling. Old-fashioned service that isn't always easy to find
Justin B. de SubieGurus a répondu le 07/28/2025 10:13 AM

Thanks a lot for your continued support, Dan! We appreciate it and your kind review.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.