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Stew Hansen Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3 720 Avis)
61

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
334
Total des ReScores
4,9
Moyenne de ReScore
61
Score NPS ®

Détails de l'entreprise

À propos

Stew Hansen Hyundai in Des Moines feature world-class service to help keep you on the road. Our Iowa Hyundai customers that need an oil change, warranty service find our service center convenient and dependable. Stew Hansen Hyundai in Des Moines feature world-class service to help keep you on the road. Our Iowa Hyundai customers that need an oil change, warranty service find our service center convenient and dependable.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(515) 253-3039

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
3614 82nd street 3614 82nd street urbandale, IA 50322
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3 720 Avis)

MC
gravatar
Mike C.
Urbandale, IA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/27/2026
0
Catégorie : Service
Extremely Disappointing Experience
I am very disappointed with both the customer service and the quality of work performed on my vehicle. After multiple visits, my car still has not been properly repaired. There has been no follow-up from management, and communication from service advisors has been poor, unprofessional, and inconsistent.

The technicians repeatedly failed to resolve the issue, and it feels like diagnoses rely more on computers than actual mechanical expertise. My vehicle continues to have the same problems after multiple service attempts.

Even worse, my car was returned in poor condition, raising serious concerns about how customer property is treated. This dealership shows a clear lack of care, accountability, and professionalism.

If you care about your vehicle and your time, I strongly recommend taking your business elsewhere.

Just ask JR Rowen, and Steve Amos who are activist for bad customer service.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.