Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Stephens Automotive Service
business image

Stephens Automotive Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(582 Avis)
92
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

Stephens Automotive is a proud leader in the sale of reliable, late model used cars, trucks, SUVs, vans, and hybrid vehicles. Stephens Automotive is ideally located on Beaver Drive in Johnston just off of Merle Hay Road. For over 20 years, Stephens Automotive has been serving Des Moines and surrounding communities, including Ankeny, Stephens Automotive is a proud leader in the sale of reliable, late model used cars, trucks, SUVs, vans, and hybrid vehicles. Stephens Automotive is ideally located on Beaver Drive in Johnston just off of Merle Hay Road. For over 20 years, Stephens Automotive has been serving Des Moines and surrounding communities, including Ankeny, Clive, Grimes, Johnston, Urbandale, West Des Moines, and Windsor Heights. ...more

Catégories
Entretien de la voiture, Réparation automobile, Vidange
Contact
(515) 278-9994
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
5320 Nw Beaver Dr Johnston, IA 50131-1334
Obtenir des directions
Stephens Automotive Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(582 Avis)
Écrire un avis
Avis récents
Client vérifié
Des Moines, IA
Nissan Frontier
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Oil change/vehicle check
Another great service appointment, no issues
SG
gravatar
STEVE G.
Johnston, IA
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Thorough and capable
My truck was recently at Stephens Automotive because it was showing some concerning symptoms. The team at Stephens Automotive diagnosed the problems and repaired them, all the while keeping me updated on what they were finding and approximate costs to repair.
BT
Bruce T.
Urbandale, IA
Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
Catégorie : Service
Bruce said they were pleasant, easy to talk to, did what they said they would do, offered them a loaner vehicle, and his vehicle is running better than before.
Recommandé
DB
gravatar
DON B.
Polk City, IA
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Just a great team to service your vehicle
Very professional company
DP
gravatar
DALLAS P.
Johnston, IA
INFINITI FX35
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Oil chant and service
Everything went the way they said.
BG
gravatar
BARBRA G.
Johnston, IA
Audi A5 Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
8
Quick, efficient service for a regular check up
I called on a Wednesday for a 30,000 mile check up on my Audi SUV. They brought it in on Friday and even added on an alignment when it was found that was needed. We got the car back before the end of the day. Friendly, efficient service.
KL
gravatar
KATHERINE L.
Des Moines, IA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Wonderful
It's wonderful having trustworthy and professional car mechanics. Their work is always excellent. They stay on top of needed maintenance. They listen to my concerns and answer all questions.
BF
Brett F.
Pleasant Hill, IA
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
Catégorie : Service
Brett said brought the vehicle in due to issues, it wouldn't turn over. They couldn't get the vehicle to replicate issues, kept it 3 days, they gave him a loaner, and it seems to be functioning normally.
Recommandé
DM
gravatar
DOUG M.
Johnston, IA
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Great place to take your car
Always do a good job and are very easy to work with.
JB
gravatar
JILL B.
Woodward, IA
Ram ProMaster Cutaway
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
OVER THE TOP SERVICE!
As usual, we received top notch service from Jim, Debbie, Jeff, and their outstanding crew. We service all of our family vehicles and three business trucks with Stephen's. They keep our vehicles running safely and efficiently. Two thumbs up!
LA
gravatar
LEE A.
Urbandale, IA
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
B service on MB ml350
😀 good work
KL
KENNETH L.
Johnston, IA
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Great Honest Auto Repair Shop
Stephen’s has been servicing my BMW since 2021. They have always been honest and fair in dealing with my car’s needs. Moving out of state and will miss their family friendly shop.
Client vérifié
Waukee, IA
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Brakes wheel hub assembly and tires
Done quick and convenient. Offered a loaner ride for the couple days they had it. Car has never ridden better. Oh and the snap finance made thinks so much easier than expected
JI
gravatar
JEFF I.
Johnston, IA
Volkswagen CC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Always helpful
Jeff and the staff are always helpful and honest with us no matter the issue. Stephens has done repairs , used car checks, and everything in between for us. They are always wonderful.
SS
Sara S.
Iowa
Audi A3 Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
Catégorie : Service
Sara said they're honest.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.