Auto repair and diagnostic service in Chicago, Illinois. Auto repair and diagnostic service in Chicago, Illinois.
Happy we could be of assistance Mr. Sappington ,Thank you for your continued business and your very kind reviews.
The Team at Standard Generator Service
Vérifié ClientThank you Mr. Sappington so much for your continued trust and loyalty since 1975 — that means the world to us. We're honored to be your go-to place whenever your Cadillac needs attention, and we're especially grateful for your kind words about our honesty and integrity. Our team takes pride in treating every customer like family, and it's incredibly rewarding to hear that our technician took the time to diagnose your issues accurately and fairly.
We're glad we could get your A/C and starting issues resolved without unnecessary repairs, and we’ll always strive to provide the same level of care and transparency every time you visit. Thank you again for your heartfelt review — it truly made our day!
Warm regards, Stacey,Standard Generator Service
Vérifié ClientHi Latonya,
Thank you for your feedback, and we’re truly sorry to hear you’re still experiencing issues with your vehicle. When you first brought your car in, our diagnostic process and the fault codes pointed to a failing throttle body, which was also making noise and affecting acceleration. Based on that, we proceeded with the necessary replacement.
We understand how frustrating intermittent issues can be, especially when they persist. You’ve returned a couple of times, and we’ve done our best to reassess the problem, but unfortunately, intermittent concerns can be difficult to diagnose—especially when they don’t occur consistently during testing.
That said, we are still committed to working with you to get to the bottom of the issue. While we are unable to offer a refund due to the confirmed condition of the original throttle body and the related codes, we are more than willing to continue diagnostics and explore any other potential causes at no additional charge.
Please reach out directly so we can set up another appointment. We want to help resolve this as best we can.
Stacey, 773-762-6268
—Standard Generator Service Team
Vérifié ClientThank you Ms. Wilcher for your kind review.most repair facilities utilize a service advisor not allowing you to ever hear from the person actually looking at your vehicle.
in our case our technicians are also the service advisors allowing direct contact with the person looking at your vehicle.
we take pride in being able to offer this and we thank you again for your business.
Stacey
Standard Generator Service Inc.
Thank you Mr. Torres for your kind review I am glad we were able to provide you with excellent service.we strive to keep costs competitive with increased cost of parts from our vendors makes it challenging.
we appreciate your review.
Thank You, Stacey
Standard Generator Service Inc.
Vérifié ClientThank you , we appreciate your Business and your kind review.
Stacey, Standard Generator Service Inc.
Vérifié ClientThank you so much for your kind review and your business, always happy to help and try to treat our customers like family.
Stacey ,Standard Generator Service
Vérifié ClientThank you Mr. McCarthy for travelling all the way out from Boilingbrook to see us! we appreciate your business and your kind review. Stacey Standard Generator Service