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First Stop Auto Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(514 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are serviced correctly while maintaining your vehicle manufacturer’s warranty. ...more

Catégories
Réparation automobile, Pneus, Atelier de réparation
Contact
(773) 247-7690

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
4813 S Pulaski Road Chicago, IL 60632
First Stop Auto Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(514 Avis)

VT
gravatar
VICTOR T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Professional and well done!
I feel very comfortable bringing my vehicle needs to this location

SA
SHEARLENE A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Professional, great work
The professionals go beyond their work. They make sure everything is good. When I come in, I am treated with respect, with kindness and smiles. The integrity of their work is very serious and their work is excellent. They will answer all questions. The waiting area itself is very clean with tv, coffee, snacks, hand sanitizers and the washroom is very clean as well. I found the overall team is very professional. Hats off to everyone especially, Freddie. I will recommend it to everyone.
First Stop Auto Center de First Stop Auto Center a répondu le 06/16/2025 07:56 PM

Thank you so much for your thoughtful and heartfelt review! We're truly grateful for your kind words and are so glad to hear that you felt respected, welcomed, and well taken care of throughout your visit. Our team, especially Freddy, takes great pride in delivering honest, high-quality work and a clean, comfortable environment. It means the world to us that you noticed the details and took the time to share your experience. We truly appreciate your recommendation and look forward to seeing you again! We wish you a wonderful day!

Firestone First Stop Auto Center


DB
DARLENE B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
9
A1 Service
Very Clean facility with refreshments provided. The service was courteous, fast and reasonably priced.
First Stop Auto Center de First Stop Auto Center a répondu le 06/16/2025 07:55 PM

Thank you for the fantastic review! We’re so glad you enjoyed the clean facility, the refreshments, and our fast, courteous service. Providing great value and a comfortable experience is what we strive for every day. We truly appreciate your support and look forward to serving you again! Have a great day!

Firestone First Stop Auto Center


LW
LATOYA W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Very fast and friendly
First time at the shop. They were very fast and friendly. The waiting area is super comfortable for your wait. I would highly recommend. Best I’ve been to in yrs.
First Stop Auto Center de First Stop Auto Center a répondu le 06/16/2025 07:54 PM

Thank you so much for the amazing review! We’re thrilled to hear that your first visit was a great one. Fast, friendly service and a comfortable experience are exactly what we aim for. Your recommendation means a lot to us, and we’re truly honored to be the best you’ve been to in years. Hope to see you again, and we hope you have a wonderful day!

Firestone First Stop Auto Center


KW
KAREN W.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/16/2025
client vérifiéVérifié Client
8
Serpentine Belt Replaced
I liked that you saw me right away— was pleasant— your waiting room was the best that I have ever saw— I will return— hopefully tomorrow 5/17/25 for a complete inspection/assessment
First Stop Auto Center de First Stop Auto Center a répondu le 06/16/2025 07:48 PM

Thank you so much for taking the time to leave us a review! We're really glad we could get you in quickly and our staff was attentive and contirbuted to you having a pleasant experience. We especially love hearing that you enjoyed our waiting room! It means a lot to hear. We look forward to seeing you again for your full inspection and making your next visit even better. Please let us know if you have anything in mind for us to improve on to earn that extra star. Thanks for choosing us and have a wonderful day!

Firestone First Stop Auto Center


SJ
SHERRI J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Returning customer
This is a great place. Five star service Freddy and his team are amazing thanks again for a wonderful experience.
First Stop Auto Center de First Stop Auto Center a répondu le 06/16/2025 07:41 PM

Thank you so much for coming back and for the fantastic review! We're thrilled to hear you had another great experience with Freddy and the team. Your continued support means a lot to us, and we're always here to provide five-star service whenever you need it. See you next time!

Firestone First Stop Auto Center


SJ
SHERRI J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
9
Customer care
The team at First Stop Auto Center always takes quality care of my vehicle. This is my second visit to this shop and I’m satisfied with the service. Thank you
First Stop Auto Center de First Stop Auto Center a répondu le 05/02/2025 08:36 PM

Thank you so much for your continued trust and support! We're grateful to have you as a returning customer, and it's great to hear that you're satisfied with the service on both visits. The team at First Stop Auto Center will always be here to provide quality care for your vehicle! Thank you for taking the time to leave us a review, and we look forward to seeing you next time!
 
 First Stop Auto Center
 


TA
THERESA A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Theresa
I need a 4 new tires. And I was running late for work. So when I look them up, they get good reviews. I called that was very helpful and knowledgeable with the saz of my tires and gave me appointment immediately. I was running a little late when I arrived. All 4 guys was ready, greeting me to get the job done. They stay past their due time to close. To get my car perfect. It was washed inside and out I was very happy when I seen my car.. I was very excited that I came there and every. Please with the work all the guys done great team. I will be coming back for any work that these guys provide for car services.!!!!
First Stop Auto Center de First Stop Auto Center a répondu le 05/02/2025 08:34 PM

Thank you so much for the amazing 5-star review! We're thrilled we could help get you back on the road quickly and that our team made such a great impression. We always aim to go the extra mile, whether it’s staying late, getting the job done right, or making sure your car leaves cleaner than it arrived. It means a lot to hear how pleased you were with the service. We truly appreciate your support and look forward to taking care of your car anytime you need us. See you next time!

First Stop Auto Center


BC
BOBBY C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
The best
The best service
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:18 AM

Thank you for takingt he time to leave us a review! We truly appreciate your kind words and are grateful for your support. We’ll always be here to provide the best service whenever you need us! Have a wonderful day.

First Stop Auto Center


JG
JARAMIE G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Brakes and rotors repair
Great service!
Honest opinion. Will go back for future services.
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:18 AM

Thank you for your feedback! We're glad you had a great experience with your brakes and rotors repair. Honesty and quality service are our top priorities, and we truly appreciate your trust. We look forward to seeing you again for future services!

First Stop Auto Center


FL
FATIMITA L.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Very trustworthy
Great service, very honest from the beginning, very trustworthy. I highly recommend
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:17 AM

Thank you for your wonderful review! We pride ourselves on honesty and providing trustworthy service from start to finish. Your recommendation means a lot to us! We look forward to serving you again in the future. Have a wonderful day.

First Stop Auto Center


SH
STEVEN H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
excellent
Freddy is excellent. Fixed my tire quickly and at a reasonable price.
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:16 AM

Thank you for your review! We’re glad to hear that Freddy provided excellent service and got your tire fixed quickly at a fair price. We’ll be sure to pass along your kind words to him. If you ever need anything else, we’re here to help!

First Stop Auto Center


SJ
SHERRI J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Customer Experience
The staff was extremely fantastic! I appreciate the support and patience they had, my experience was beyond amazing.
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:15 AM

Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic experience with our team. Providing excellent service with patience and support is what we strive for every day. We truly appreciate your feedback and look forward to serving you again in the future!

First Stop Auto Center


RH
RENZO H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Comprehensive and Friendly Service
Wonderful and timely repair. After having a setback with a faulty headlight the repair was checked and adjusted while honoring the warranty for the initial installation. Great work and a wonderful service station with hardworking mechanics.
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:14 AM

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team. Honoring our warranties and ensuring quality repairs are top priorities for us, so we’re glad we could get everything sorted out for you. If you ever need anything else, don’t hesitate to stop by. Have a great day.

First Stop Auto Center


JJ
JACOB J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
I took my car for flat tires they jumped to fx it Rarriwuy
Very organized safe place
First Stop Auto Center de First Stop Auto Center a répondu le 03/13/2025 08:12 AM

Thank you very much for taking the time to leave us a review! We are happy to hear that our team was quick in assisting you. We appreciate your thoughts on our shop being organized and safe, and we hope to continue to make it feel that way. Have a wonderful day!

First Stop Auto Center

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.